Best practice for adding these devices are within 2ft from the panel.
What is Z-Wave devices
100
The feature that allows you to create another appointment within your current appointment is called.
What is The Follow Up
100
What Metric(s) gauges return trip within a 30 day time frame?
What is SOS and SIN30
100
What device operates on by detecting a thud and a crash?
What is a Glass break device
100
Who handles all related inquiries into incorrect shipment and received PO?
What is Inventory Control / IC@vivint.com
200
Fan out the wires, label and then remove from parent device.
What is Thermostat wiring
200
We are able to create shipping labels and print them, what is the protocol for getting these labels to print?
What is PDF to Email
200
What is the name of the metric that provides insights to customers ratings and feedback? No abbreviations.
What is Net Promoter Score
200
what device has a light pattern of green, blue, white and red?
What is DBC2
200
Which department is responsible for a significant amount of our installs?
What is NIS
300
It is Said you must reset this device to default after adding to the panel
What is A DBC
300
Under the inventory sections in Tech Genie, how many functions are listed?
What is 12 functions
300
When is the iUCR effective at reflecting on the metrics?
What is Upgrading on Installs only.
300
What is the max pet immunity weight limit on a PIR2?
What is 80lb
300
Customer's that are not in compliance are handled by?
What is Non Compliance department
400
Do not install batteries in any NGP device prior to installation as this allows for proper programming. What is this associated with?
What is Legacy Mode
400
Can you list 2 new features that was released in the 10/27 update?
What is Inspection and panel battery tracking
400
List all 7 Metrics?
What is DIR, NPS, VCE, SOS, SIN30, aL&F and iUCR.
400
What is the screen size of the sky control panel?
What is 7 inches
400
Name the department that handles your sales, upgrades and bonuses?
What is Field service Incentives
500
In order to have efficient working communication with all network devices and application, best practice is to reset and reboot this device, reboot the panel and proceed to re-add in these devices.
What is Network Module
500
When was Tech Genie introduced as an official tool to the field?
What is April 25th 2016
500
What is the company's average for VCE and aL&F?
What is 100%
500
List 6 types of security products vivint carries?
What is DW sensors, Glass break detectors, Motion detectors, Carbon monoxide, Smoke detectors and key fobs.
500
Based on what we do on a daily basis, getting these installs in and completed, which department does the same thing on their side as far as completion goes.