Weird Animal Trivia
What "gift" do arctic penguins present each other as a symbol they would like to mate for life?
What is a Pebble (or stone)
True or False
To replace a Lifetime (Traditional) tag customers must send back the damaged product by mail?
What is false
Customers can email a photo showing the damage to info@24petwatch.com
True or False
Monthly subscription services are eligible for a refund?
What is False
When a customer calls in to cancel their monthly subscription for Direct Connect services, Whisker Docs or PetAcademy we do NOT issue a refund. Simply cancel their subscription on the PetPlace Billing tab and advise they will not see any future charges, but we do not Refund.
A group of Fish are called?
What is a School
This city is known as the "City of Angels" and is the capital of California.
What is Los Angeles?
How many hearts does an octopus have?
What is 3
What is the name of Bytetag's tag replacement policy?
What is
"One Time, Any Time" tag replacement
What type of discount can you offer to customers who have been reunited with their pet?
What is
Reunite - $10 off when speaking with a client who has gone through our Lost Pet Recovery
process and has been reunited with their pet.
What is a group of cats called?
What is a clowder
This mountain range contains the world's tallest peak, Mount Everest.
What is the Himalayas?
What is the name of the process that bats use to detect prey?
What is Echolocation
What is our primary tag offering in the U.S?
What is Bytetag
Advise the customer that refunds can take up to ____ Business days to be processed and reflect on the customer’s card or their bank account.
What is 3-5 Business Days
A group of rhinoceroses is called?
What is a Crash
This is the smallest country in the world by land area.
What is Vatican City?
What is the largest land mammal native to North America?
What is the Bison
What three pieces of information are included on a Lifetime and Standard tag product?
What is
Your pet's - Name, Microchip Number and 24PetWatch Phone Number/ contact instructions
If a pet is deceased or rehomed - what time frame can you offer a full discount without looping in leadership?
What is within 1 year.
A group of owls, named for their intelligence and wisdom is called
What is a parliament
This is the only country in the world that borders two other countries.
What is Switzerland?
What oceanic animal has the scientific name monodon monoceros, Greek for "one-tooth one-horn?"
What is the Narwhal
If a customer hasn't received their Bytetag after 10+ days and the address is correct on the account, and/or the tracking line appears to be stuck in transit, what two things should you do?
what is
Email information and a summary to Leadership (Sue, Heather and Katie(soon!)) and please put in a
correspondence note with the details of the customer interaction.
When issuing a manual discount on a Lifetime Membership what line item should you edit in Dax?
What is the Lifetime Maintenance Fee
A group of Porcupines is called
What is a Prickle
Which river is often called the "Father of Waters" and is the longest river in North America?
What is the Mississippi River