Chapter 9
Chapter 9
Chapter 9/ 10
Chapter 10
Chapter 10
100
The processes and behaviors used by someone, such as a manager, to motivate, inspire, and influence the behaviors of others.
What is LEADERSHIP?
100
Focused on determining what behaviors are employed by leaders.
What is BEHAVIORAL APPROACH TO LEADERSHIP?
100
Type of influence based on the leader’s personal charisma.
What is TRANSACTIONAL LEADERSHIP?
100
Systematic analysis of jobs within an organization.
What is a JOB ANALYSIS?
100
Description of the skills, abilities, and other credentials and qualifications required by a job.
What is JOB SPECIFICATION?
200
Factors that may render leader behaviors ineffective.
What is LEADERSHIP NEUTRALIZERS?
200
Leader behaviors that reflect high ethical standards.
What is ETHICAL LEADERSHIP?
200
Choosing one alternative from among several options.
What is DECISION MAKING?
200
Considering present employees as candidates for openings.
What is INTERNAL RECRUITING ?
200
Training, sometimes informal, conduct while an employee is at work.
What is ON-THE-JOB TRAINING?
300
Leadership in settings where leaders and followers interact electronically rather than in face-to-face settings.
What is VIRTUAL LEADERSHIP?
300
An informal alliance of individuals or groups formed to achieve a common goal.
What is COALITION?
300
Process of attracting qualified persons to apply for jobs an organization is seeking to fill.
What is RECRUITING?
300
Labor action in which employees temporarily walk off the job and refuse to work.
What is a STRIKE?
300
Labor action in which workers refuse to buy the products of a targeted employer.
What is BOYCOTT?
400
Assumes that appropriate leader behavior varies from one situation to another.
What is SITUATIONAL APPROACH TO LEADERSHIP?
400
Focused on identifying the essential traits that distinguished leaders.
What is TRAIT APPROACH TO LEADERSHIP?
400
Attracting persons outside the organization to apply for jobs.
What is EXTERNAL RECRUITING?
400
Worker hired as a permanent or temporary replacement for a striking employee.
What is a STRIKEBREAKER?
400
Process of dealing with employees who are represented by a union.
What is LABOR RELATIONS?
500
An innate belief about something, often, without conscious consideration.
What is INTUITION?
500
Extent to which a decision maker is willing to gamble when making a decision.
What is RISK PROPENSITY?
500
Off-the-job training conducted in a simulated environment.
What is VESTIBULE TRAINING?
500
Training conducted in a controlled environment away from the work site.
What is OFF-THE-JOB TRAINING?
500
Description of the duties and responsibilities of a job, its working conditions, and the tools, materials, equipment, and information used to perform it.
What is a JOB DESCRIPTION?