The Three P's
(Pricing, Promos, & Positioning)
(Pricing, Promos, & Positioning)
What day does the iPhone SE launch?
What does a Business customer use to manage their account online?
MyBiz
When does Open Enrollment Start?
March 21st
What is the name of the tool used to view the store's floor plan?
VRMS
What is Breanna Schultz' Job Title?
A) Senior Operations Manager
B) Senior Operations Analyst
C) Support Operations Analyst
B) Senior Operations Analyst
How much does LTE Home cost if an existing Verizon customer on autopay with a phone on Play More Unlimited signs up?
$25
Base price is $60.
-$10 Autopay discount
-$25 Premium unlimited discount
With the current One Talk Promotion, Business customers can sign up for the Mobile Client and pay ___ per month for as long as they keep it
$15
How much does VMP Multi-Device add to our sales bucket under the new commission structure?
What is the maximum number of devices that go into a box of device returns?
10
What is national success rate of contacting a Business lead with a cold handoff?
A) 55%
B) 78%
C)43%
A) 55%
Name 3 Perks that customers can enjoy when applying for the Verizon Visa Card right now
Earn Percentages back on all of their purchases
The only credit card that offers an autopay discount
$100 BIC over 24 months to their Verizon account
$100 Lump sum credit when spending $1 or more on Verizon Visa in-store
Converts device and accessory dollars into Verizon dollars, Currently with a Double your device dollars promotion!
*****LIGHTNING ROUND*****
What is the data cap for Business Internet?
How much is the 25mbps Business Internet Plan?
Who qualifies for Business Internet?
300gb
$100 for the plan, $40 discount brings it to $60
EVERYONE!
What is the fast and easy website that customers can use to check deductible amounts?
Name when the following tasks are due for completion:
Serialized inventory count
Non-serialized inventory count
Demo Count
Serialized inventory count (Weekly on Mondays)
Non-serialized inventory count (First Sunday of the month)
Demo Count (Beginning of every month)
*****DAILY DOUBLE*****
What Zone Is our store in?
A) NMW0112
B) M941001
C) D35511
A) NMW0112
What is the retail price of an iPhone SE (2022) 128gb?
$479.99
Give an example of 3 discovery questions that you should ask every business customer
What type of business do you have?
How many employees do you have?
Do you have any desk phones?
What internet provider are you using?
What do you mainly do with your internet?
Do you have any vehicles that drive for your business?
....And many more
What is the name of the app that VMP can download that can help walk them through setting up their new device?
Tech Coach
What is the password used to set up a device as a demo?
#VerizonDemoUnit#
Excluding any discounts and promotions, how much in gross product did the Winona Verizon store move in 2021?
A) $1,427,392
B) $680,427
C) $3,327,638
C) $3,327,638
What are the three main requirements of the current trade in promotion for the S22 series?
New line of service
Any unlimited plan (Premium unlimited boosts value)
Eligible device (Good OR damaged condition acceptable), in High, Mid, or Low tier values.
What is the most important thing to do before submitting an SMB Lead to our business partner?
Contact Jeremy and attempt to schedule a follow-up appointment time with the Business Owner/POC
Name 2 requirements that a phone must meet in order to qualify for Open Enrollment
No prior damage
Less than two years from purchase date
More than 30 days from purchase date
The company that made our inventory system, SAP, Has recently partnered with ________ to create an app that aims to help reduce environmental impact
A) Tesla
B) Coldplay
C) Verizon
B) Coldplay
When is my birthday?
A) May 9th
B)July 23rd
C)September 3rd
C) September 3rd