The Surface Range
What is SmartScan Technology?
The range adjusts heat level based on the size and
material of each vessel and automatically recalls
individual heat frequency so you can freely move
vessels without having to continually reset temperature
settings.
What normally determines the discount for a quote request?
The dealer, and sales if an extra discount is being offered for the opportunity
How many SM-651SS hidden ranges can fit is a standard 72" long table
4
What does "Ship by the customer" mean?
The customer schedules shipping via their own carrier and Spring USA does not handle logistics.
what is the minimum distance between ranges?
.75"
What information can the coordinators use to find old custom orders and quotes?
Property Address, Project Name, PO Number
What are the three available finishes for Versa-Gard?
- Anodized aluminum
- Powder coat (black is standard)
- Brushed stainless steel
What is the key Difference between a Spring USA brand Drop in frost top, and an Atlas frost top?
- No drain required, easy maintenance
What information (2 items) is needed for the coordinators to order Smartstone?
color and finish
How many ranges can be used on one controller?
4
maybe what document can you use to gather quote information
The quote request checklist has all information needed to quote!
If a customer is looking to sales for advice on a model, what two product lines should you start with?
VG and Captur
- VG for most versatility on product types and most cost effective
- Captur for most streamlined look (no posts)
- Both of these lines have almost all parts in stock for repair or replacement VS custom ordering
What is the minimum gap between SM-651R ranges?
4"
Which of the following items if ordered alone require a deposit?
A. Frost Top
B. ICB234-18
C. Smartstone Slab
D. VG3-P-SP-60
Smartstone Slab
what is the smallest vessel a single SM-1400SS or SM-1400CR range can operate?
6" on a single range and for extra points 8" when it's ina bridged (over 2 ranges)
What table styles do not work with self-contained frost tops?
any table style that does not have an enclosed cabinet base
QS7230
NESTING TABLE
HERITAGE TABLE
CURVED LEG
NAPER
(OTHERS CAN BE ENCLOSED)
Name two items that need a sign off drawing to enter production
- frost tops
- custom buffets
- custom sneezeguards
- install templates
What is Flex Zone/ Bridging technology?
With unique bridging capabilities, the Surface induction
can sync together across multiple ranges to create a
full-induction surface.
What are 3 things missing from the request below?
Please provide a quote on the continental table with 4 hidden ranges, a plate shelf, and casters for Ed Don. We need this ASAP!
Cabinet Material (stain or laminate)
Dimensions
Project Name
Power - 120v or 220v
Countertop Edge Style
Ed Don Rep Name
How many total amps can each of the below manage?
- powerstrip
- power management
- 20 amps
-50 amps