STEP
People
Fun
Operations
Shrink
100

During the Trailer unload, Wall Art, Handbags, Luggage, Single Boxes of Shoes should be processed ________?

Set-up Pod 1 first, set up Pod 2 as directed by STEP Daily Forecast. Large Domestics, Luggage, and other bulky items will be processed on the Salesfloor as they are being run.  

100

High potential Retail Associates should be trained and certified in this position before attending MAP. 

What is MOD Plus. 

100

Who is Barbara Rentler?

Who is our CEO. 

100

People and Manager's Office, STEP, Fitting Room, Safety and Reducing Shrink, SET and Fast Forward are essential to this process. 

What is MOD

100

Who is responsible for MOS and how often should it be completed? Who processes Shoe Singles? How often.

What is MOD. Every MOD Shift, Every day. 
200

Who is responsible for ensuring the STEP team is properly scheduled to the Daily STEP Forecast workload?

What is the MOD on duty when the report updates. 

200

I complete this once MAP is complete to assess and providing timing readiness of attendees?

What is the MAP Tracker

200
Ross Dress for Less headquarters is located where?

Dublin, California

200

MOD must audit what % of merchandise during STEP and at the Fitting Room if a Sizing shop is failed. 

What is 10% to 25% if you fail the Sizing audit. 

200
What process is available to stores to write their RS Action Plan. 

What is the BFP. 

300

The Purifier determines if a carton is mostly Hardlines or Apparel. If a carton is mostly Hardlines, they will take out the Softline items and place them on the closest Apparel carton that has been purified. Once a carton is purified, they push the carton down the appropriate Nest-a-flex (Apparel or Hardlines). True or False?

What is True.

300

DMs, SMs, and ASMs should be reviewing this report every Monday.

What is the DART On-Time Training % report. 

300

How many RVPs can you name? Who is the Group Senior VP Stores?

Who is R1 Dan Weiss, R2 Jennifer Poyner, R3 Sean Carter, R4 Johnny Cardenas, R5 Dineen Koppenaal, R6 David Brown.. GSVP Matt Young

300

What report is used weekly by the SM and DM to assess MOS execution?

What is the MOS Scan Report. 

300

What are the 4 key objectives for SPS's that all Managers should know and exectute as well. 

Maintaining Safe and Secure Environments, Mitigating Theft and Fraud, Developing Great Teams and Partnerships, Minimizing Operational Shortage

400

True or False: The Scanner/Sorter pulls Shoe cartons off the Nest-a-flex and places them in the orange-taped Better Brands area, or on pallets/Z-racks/Flat beds if processing in the fitting rooms. They should be stacked by gender (Women’s, Men’s, Kids’). Sorter should remove single Shoe boxes mixed in with other merchandise and stack vertically in the empty carton next to the Nest-a-flex.

What is False; They should be sorted by gender (Women’s, Men’s, Kids’) during unload process.

400
What is the most important thing DMs should follow-up on every Monday during admin day?

What is Z6 People Planning Form

400

Name 4 out of the 6 Community Networks sponsored at Ross. 

What is Black@Ross, InspirAsian@Ross, LatinX, Ross Pride, VALOR@Ross, WIN@Ross. 

400

What is Z6 direction for top priorities for the morning MOD and what time should the morning MOD arrive at the store?

What is 2 hours before opening. MOD first assess and assigns SCRs, SET, and then reviews meals/breaks, TCs/Edits.

400

Shrink Unit % on the SIR report. What does it indicate?

An assumption of Shrink based on CNS; Unit Sales divided by Shrink Units = Shrink Unit %.

500

What is Scheduling Accurately to Workload, Unload completed under 1 Hour, HL Processing completed in 1.5 Hours after Unload, Apparel processing is being tracked by Hours and CPH, Running of Home and BB’s completed in 4.5 Hours from start of unload? 

What is; Z6 STEP Process end time goals.  

500

What are the 4 Steps to on-board a new associate?

What is 1. On-boarding/Orientaion 2. Elearns 3. Hands on Training 4. Support 30 Day Celegrations.

500

What was Ross Dress for Less first year in business?

What is 1982. 

500

What are the 3 main process steps for SET?

What is Snaking, Equipment (EGCs), Trust the Nub. 

500

What are the reports needed in the Z6 Shrink Binder?

What is; 12 month Tab dividers, PI Unit/Shrink % goals YTD, most recent PI Top 20 Worst Subdivisions, Top 10 Worst Classes, all SIRs, all GRS reports sorted by Subdivisions and Class.