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Branding
Personality Profile
Customer Service
Business Writing
Life Development
100
The core component of establishing a trend, reputation or image
Consistecy
100
The concept of do unto others as they would have you___________
Platinum Rule
100
Factors to recognize when addressing an individual who is complaining
Emotions, values, issues
100
The concept of intentional business of writing include 3 styles categories of intent
Persuasive Instructional Informative
100
Acronym for evaluating ones purpose of speaking
WAIT
200
phrase that describes a brand, value or principle
Mantra- tag line
200
Behavior Science concept of describing a person’s base line personality
Temperament/ Natural tendencies
200
Pioneer who trademarked – branded – paraphernalia
Walt Disney
200
This phrase response____ should always be avoided in business writing
“What in the World!”
200
Knowing who you are and what, why & how you are personally motivated
Self awareness
300
the informal way in which one is personally characterized
Personal brand
300
four personality profile assessment tool – using letters to describe character
DISC
300
The two categories of customer service
Internal / external
300
Document for business planning
Business plan
300
The ability to control ones self – emotions, actions & thought
Self containment
400
Jump man-Michael Jordan logo
higher heights sports branded logo
400
The intended outcome of studying different personality profile strengths and challenges is to create _____________ of different type for one’s self
Balance
400
Social Media MADD TV satire of ridiculous Customer Service
Bon Qui Qui at King Burger
400
AIDA
Acronym formula for attention, interest, desire & action
400
Scientific assessment acronyms for intellectual and emotional intelligence
IQ – EQ
500
Professional brand consist of the business talents you consistently encompass or perform
Professional skill sets
500
You cannot change other people you can only ___ their behavior
Influence
500
The means in which you change and or impact organizational behavior
Thank you/ Complaint Letter
500
Concept of note taking
Mind mapping
500
Preparation of articulate and organized thought for public speaking or conversation
Elevator Pitch