CM held responsible, so do this to the fraud amount
What is Fraud Balance Transfer to new account
200
Timeframe for a 4870
What is 120 Days
200
The green button @ the top
What is TECH HELP
300
McCoy, Krigbaum and Shaw
What is Partnership Fraud Prevention/ Fraud Detection ID
300
LEI
What is Law Enforcement Investigations
300
Your more likely to recover with this fraud type
What is Card Not Present (CNP)
300
If the total loss amount is $5,000 or greater, refer the case information to this mailbox
What is LE Investigations
300
October 10-14
What is ONE WEEK
400
The name of one UM for Fraud Detection Linkers
Who is Dan Helms or Kevin Rountree
400
EARS
What is Electronic Archive Retrieval System
400
This is the term for a Dispo 8
What is Court appointed restitution
400
Submitting a reclass, send to this mailbox
What is PS Reclassification Request
400
A recent acquisition by COF, which helps online shoppers save time with an automated service that gets money back when prices drop on previously purchased items
What is Paribus
500
The official department name of PS Trans
What is Fraud Detection Tran Partners
500
This is used to measure UPH
What is # of cases closed + # of calls taken + # of EWRK / Production Hours
500
Uh-oh, the department has been known to forget this when finishing a case
What is Sending a closure letter
500
Customer disagrees with outcome of a Fraud Claim, they request to send fax. You provide this
What is 855-714-2338
500
You can find her 6 levels above you on the organizational chart. Also your EVP of Card Operations