Shift Management
Training
Department Mgr.
Operations
Fish Facts
100
This is hour far in advance a DSPT should be completed
What is 24 hours
100
This is the first class our people attend before becoming a manager
What is Leadership Transition
100
This person is responsible for doing weekly inventories
What is Kitchen Department Manager
100
This is the date the Lenten Basket Begins
What is March 1
100
This is the type of fish McDonalds uses
What is Alaska Pollock
200
This is what you should communicate to your team to drive results
What is a Target
200
This is the second learning for a person returning from LT
What is Shifting into Leadership
200
This Manager is responsible to verify the accuracy of weekly and monthly food inventories
What is The GM
200
This is the date the Shamrock Shake Event ends
What is March 24
200
This is the percentage of Fish McDonalds sells during lent
What is 25%
300
This is how often you should do a travel path during your shift
What is 30 minutes
300
This is the new tool we use to train our team members with
What is FRED
300
This manager is responsible for ensuring a days off system is in place, projecting sales and transactions, and maintaining uniform levels in the restaurant
What is The People Manager
300
This is the template that tells us the proper positioning of POP
What is McMonthly Source
300
This is the year the Filet O Fish was introduced
What is 1962
400
This tool is used to properly position crew for the shifts
What is DSPT
400
This is the class one attends to become a department manager
What is DM Capstone
400
This manager is responsible for creating a business plan to increase profits for the restaurant
What is The GM
400
This is the national target for VOICE and CTP
What is 60/60
400
In 1965, the filet became a permanent menu item costing this amount
What is 29 cents
500
This are the Leadership Behaviors
What is : Builds Teamwork Communicates Effectively and Honestly Develops Crew and Managers Influences By Example Organizes the Work Plans Beyond the Shift Puts the Customer First Supports Change
500
These are the four steps followed by a crew trainer to train a new hire
What is Prepare, Present, Try out, Follow up
500
These are the performance targets GM's are accountable for
What is Sales Growth Transaction Growth Restaurant Profit Manager and Crew Staffing Levels Operations Review Results
500
If you miss one day of filtering of oil, it results in a loss of this much oil life
What is 3 days
500
This gentleman came up with the idea of the Filet o Fish
What is Lou Groen