CLAIMS
PSR&OS
CIGNA
BNE
RANDOM
100
CTRL + O
What is the shortcut to open certain apps in facets after transfer
100
Operating guidelines and benefit application for Non-Participating Offer and Settlement.
What is PP2851 purpose
100
1800-472-3848
What is Ethics Help Line
100
Coverage not elected within 31 days
What is a late applicant
100
David Cordani
What is Cignas CEO
200
code 15
What is claim status for pended with errors
200
Cigna reimburses certain services to the in-network benefit level based on the service type and place of service when all criteria is met
What is Benefit enhancement
200
Easy, Reliable, Personal, Protective, Empathetic
What is Customer Services Attributes
200
Spouse, Domestic partner, natural/stepchild, grandchild
What is a dependent
200
HIPAA Privacy Call
What is PP2689
300
UB-04
What is facility claim form
300
Network Adequacy Provisions, Precertification, Emergency services, Administrative guidelines
What is additional circumstances might Cigna enhance benefits to the in-network level?
300
On-site, Off-site, Cigna Corporate Archives
What is proper storage protocols
300
When quoting benefits, tell the customer or HCP that the plan is in the process of being updated and this is the most current information available at this time.
What is Admin Hold
300
document that explains how to greet a caller
What is PP2570
400
Idaho Physicians Network, Mississippi Health Partners, Sparrow Physicians Health Network
What is TPV
400
MRC2Plus enhanced services rendered in Emergency Room setting, State regulated business where mandates prohibit balance billing, Enhanced claims for Individual and Family Plans outside of the following markets: CO, MD, AZHMO, TX (EPO/OAPIN/HMO Plans) for emergency services and Colorado, Maryland, and Texas plans for non-emergency services, Boilermakers or United Teamster Fund
What is offer and settlement policy does not apply
400
All records must be accurate, Think about how you write may be interpreted
What is Creating Records
400
Life insurance, AD&D insurance, LTD, STD
What is not subject to COBRA continuance
400
Jason Dean
What is the new hire coach
500
150320316500/01 why did it close?
What is Claims processed under the wrong member and need to be backed out.
500
Coordinating benefits with other insurance carriers, including Medicare
What is benefit enhancement does not alter. PP1526
500
We will comply with applicable laws, avoid conflicts of interest, protect cignas asstes, behave ethically
What is cignas code of ethics
500
Self employed, Independent contractors, Leased employers, Directors.
What is not considered an employee under COBRA
500
Beth Messier and Karen Baker
What is Cigna's grandma and Great-grandma (Big Wigs)