Integrity
Respect
Commitment & Caring
Excellence
100
Can I use Company bulleting boards, email or interoffice mail to advertise my personal business?
What is NO.
100
A co-worker has a habit of telling questionable, offensive, ethnic or "off-color" jokes. What should I do?
What is Talk to the person directly, your supervisor, HR or call the Corporate Integrity HOTLINE (800-838-2552).
100
What should I do if I've completed a report and someone wants to make changes which I believe will result in inaccurate information?
What is Discuss your concern with your supervisor, your co-worker or a Corporate Resource.
100
What department should you contact for assistance with questions or concerns about the work environment, work relationships, performance management and development?
What is HUMAN RESOURCES.
200
My Supervisor has asked me to do something I believe is illegal. I'm afraid if I don't do what I'm told, I could lose my job. Should I do it?
What is NO, breaking the law is NEVER the right thing to do.
200
I want to take a photo or video at work. Can I upload it to my personal social media account?
What is IT DEPENDS.
200
I overheard a co-worker being rude to a customer. Should I tell my co-worker to call back and apologize?
What is NO. The correct way to handle this situation is to tell your Supervisor.
200
What department should you contact if you suspect or know about an information security incident?
What is INFORMATION SECURITY.
300
I work with Medicare accounts and recently heard about a sales person offering someone a $100 gift card if she signed up for Medicare today. Does this seem suspicious?
What is YES. Offering monetary rewards to sign up for a government health plan is against the law.
300
I recently witnessed a co-worker making insulting gender-related remarks to a teammate. Since it doesn't affect me, should I stay out of it?
What is ABSOLUTELY NOT. Get involved! Say something.
300
When is the Corporate Integrity HOTLINE available to ask questions and report concerns?
What is 24 hours a day, 7 days a week.
300
Who should you contact to ask questions about or to report violations of the Code?
What is ETHICS & COMPLIANCE DEPT.
400
Can I accept a gift from a vendor, service provider or customer?
What is YES, as long as the gift is valued at $50 or less.
400
I use corporate assets appropriately by: 1. Clocking in and spending 30 minutes on Facebook 2. Spending work time playing "Candy Crush" 3. Following procedures for obtaining and installing software.
What is #3. Following procedures for obtaining and installing software.
400
Which policy protects me when I call the HOTLINE and report an issue or a concern in good faith?
What is NON-RETALIATION POLICY.
400
Who should you contact to address HIPAA privacy-related complaints?
What is Privacy Office (PO), Corporate Governance & Internal Audit.