Show:
Sales and Service
Mindset
What is...
2018 RRSP Campaign
Just for Fun
100
A. Ask appropriate questions (Eg. Goal, working well, problem, consequence, solution questions etc.) , listen to understand, acknowledge customer’s needs and wants & summarize,
How do you Investigate True Needs?
100
Gets to your points quickly, is concise, effective and well organized, yourself and doesn't waste time.
What is a Driver?
100
Integrity, Caring, Innovation, Teamwork & Accountability
What is WSCU values?
100
Newton Branches volume target (new money) for 2018 RRSP Campaign.
What is 4,400,000?
100
Shiela's son's name and her husbands.
What is Darnell and Darrel?
200
A. 1) Research and plan 2) Create interest
What is the first 2 steps in the 7 Strategic Selling process?
200
Is an immediate and overwhelming emotional response out of proportion to the stimulus because it has triggered a more significant emotional threat.
What is Amygdala Hijack?
200
Commercial, Wealth, Retail & Leasing
What is WSCU's 4 lines of business?
200
The overall corporate target for the campaign to acquire in new money investments.
What is $60,000,000?
200
The number of children Janet has and the order from oldest to youngest.
What is 4, Paul, Shawn, Nathan
300
Greet, match personality type, be aware of body language, ask permission to ask questions.
What is Build Rapport?
300
Meditation, look for the positive, halt negative thoughts immediately, lose your guilt, only you are responsible for you
What are preventative measures to support a positive mindset?
300
1. 1. Be clear & committed to your Purpose 2. Take Responsibility 3. Choose the High Road 4. Face Everything 5. Be Authentic 6. Give 100%/Receive 100 7. Do It Now!
What is Seven Steps to Excellence?
300
The number of PAC's WSCU is targeting to setup during the campaign?
What is 200 PACs?
300
The full address for Newton Branch.
What is 500- 7488 King George Boulevard Surrey, V3W 0H9?
400
Greet, match personality type, be aware of body language, ask permission to ask questions.
What is 1 important step in the 7 steps that is missing from the 5 steps?
400
Creates motivation and productivity in the worlds of business, education and sports it also enhances relationship.
What is mindset?
400
Name 4 out of the 14 levels of Vertical and Horizontal awareness?
What is, The Master, The Carer, The Giver, The Transformer, The Collaborator, The Creator, The Believer, the Superior, The Fighter, The Taker, The Fearful, The Victim, The Pessimist, The Desperate?
400
The offer.
What is 2.25% on 1 year non-redeemable registered term.
400
These individual can sell mutual funds at the branch.
Who is, Janet, Navee, Andrea, Stephanie and Jas?
500
List all 5 Steps of the Delivering Sales and Service Excellence.
What is 1) build rapport, 2) Investigate true needs, 3) Present Ideal product or solution, 4) respond to objections/concerns, 5) Close or advance sale.
500
Positive attitude and Negative behavior is called what kind of mindset?
What is Vertical vs. Horizontal?
500
How many years will Newton be celebrating at next Friday's Anniversary celebration
What is 15 years?
500
The key message.
What is "Start Saving Now"?
500
The value of bitcoin yesterday.
What is 13957.58 Canadian Dollar?