AV Training
This is the term and pricetype that we use when we are moving tickets out of one show and into a different show (I.E out of Beetlejuice, into Wicked)
What is SWAP?
A form submitted to Front of House that notifies our House Managers that a patron needs Usher assistance into or out of the building.
"Nobody puts Baby in a CORNER!"
What is Dirty Dancing?
What note type do we use if an existing subscriber wants to change their seat but keep their day and time?
What is TKT SUB RENEW CHANGE SEATING SAME DAY?
Blumenthal's most frequently operated Broadway venue with a capacity of 2118 seats.
What is the Belk Theater?
A miscellaneous item added to the order when patron's exchange days or times of the same performance.
What is an exchange fee?
Night of show ticket pick up for patrons who want physical tickets or have been pulled by security checks.
What is Will Call?
"With faith, and trust, and fairy dust"
What is Peter Pan Goes Wrong?
What is TKT SUB ADA?
In 2012, Blumenthal launched this program to highlight local talent in schools around the Charlotte area.
What is the Blumey Awards?
Discounted tickets available starting two hours before the performance with a valid student ID.
Complimentary tickets offered for select shows when an error is made on our end or for emergency situations.
What is Patron Satisfaction?
"Til death do us part! Well, you girls are dead. And I'm parting."
What is Death Becomes Her?
The number of months for a payment plan?
What is six months?
The Blumenthal theater where "The Hunger Games" was partly filmed at in 2012.
What is the Knight Theater?
The validated parking garage for patrons visiting the Belk, Booth, and Stage Door.
What is Bank of America Center Garage?
A federal civil rights law that prohibits discrimination against people with disabilities in everyday activities.
"Those we love truly never leave us. There are things that death cannot touch."
What is Cursed Child?
The amount of money you must donate to get year round access to the Founders Room.
What is $1,500?
Blumenthal opened this space in 2024, beginning with The Infinite: Space Explorers, as it's inaugural experience.
What is Blume Studios?
A protection plan that offers patrons back the base price of their ticket in the case of a qualified emergency and approved claim form.
What is ticket protect?
Brian Moran's "Three C's of Customer Service".
Clear, Concise, Confident
"The power of the music of the night can only be matched by the power of the love I feel for you."
What is Phantom?
The limit on the number of exchanges a subscriber can make to one ticket.
What is THE LIMIT DOES NOT EXIST
Blumenthal's President and CEO as of 2003.
Who is Tom Gabbard?