First Net customers
Who gets a free smart watch?
Open Ended
What kind of questions should you ask your customer?
Pitching a product
What is the “Recommend” step?
240 megapixel camera
23 ultra
A $30 monthly discount off wireless or BB
What is the ACP program?
Tell me 3 current Samsung promos.
I’ll check mst. 🤣
Walking your cx to the door, thank them for their sale
What is the “Thank” step?
Double tap fingers to answer calls
Apple Watch Series 9
9th gen ipad
Which device is currently half off?
Tell me 3 good questions to build value with your customer.
🎯
Gain agreement/overcome any objections to close the sale
Customizable Action Button
iPhone 15 pro models
Existing wireless customers signing up for AIA, with autopay
Who qualifies for the All In One offer?
-or-
Who qualifies for $35 internet?
Tell me who qualifies for appreciation offers.
🤑
Go over the quote, explain the first bill/css, print the quote
What is the “Educate” step?
Live collaboration with your Samsung phone, waterproof, included S-Pen
Pixel Buds
-and-
Samsung Buds
What accessories can we get half off when bought with the corresponding device?
Tell me how much you would earn for selling a double play tomorrow.
$150
Asking open ended questions
What is the “Understand” step?
Unlimited, no contract, straightforward pricing, $55(w/autopay) for non wireless cx
AT&T Internet Air