Paisly
Who can book a reservation on Paisly?
Anyone
When are Even More Space seats refundable?
When a Customer cancels the flight before departure.
What is the annual fee on the JetBlue plus card?
$99
How many different Mint seating options do we have?
We have 2 classes of mint.
- Mint suite
- Mint Studio
Where is Paisley's Headquarters located?
Fort Lauderdale
What are Paisly crewmembers called?
Helpful Humans
What are 4 Benefits of purchasing EMS?
Early boarding
Priority security (in select airports)
More legroom
Early access to overhead bins
How much does a customer have to spend in order to qualify for the promotional points when opening a new barclays card?
$ 1,000
If the Customer cancels a Mint Studio but not their flight, is the Customer eligible for a refund?
No. The Mint Studio fee is non-refundable unless the Customer cancels the flight before the time of departure.
How often can you take the "Learn and Win" quiz?
Once a month
Where does the refund go for fully refundable products?
OFOP
True or False? Even More Space seats in the exit row do not have a fee.
False. Even More Space seats in the exit row do have a fee. Core seats in the exit row do not have a fee.
How much do you get paid per approved Barclays approved credit card transfer?
$50
How big is the TV in a mint Suite?
17 in. TV
What is the conversion card and what is the annual fee?
The Conversion card is when a customer did not meet the deadline to transfer from Amex to Barclays they are given a card called the Conversion card.
The annual fee is $40.
What is the highest discount percentage on:
Hotels?
Car rentals?
Hotels-20%
Car rentals-35%
(non - EMS)True or False, Dynamic pricing is pricing that remains the same day to day and route to route.
False. Dynamic pricing adjusts prices based on demand caused by real-time changes, such as high demand, at a particular time, place or season.
What do you search on HelloJetBlue to find JetBlue card resource page?
Co Brand
Which one of our seat options has the largest tv out of the US airlines?
The Mint Studio has a 22 in Tv largest on US airlines.
What are the main 5 fees we collect
- Service Fee
- Cancelation Fee
- Change Fee
- SDS Fee
- GDS Fee
Which brand of bags has a lifetime warranty?
Briggs & Riley
Up to how much leg room do you get on EMS?
Even More Space (EMS) seats provide up to 38” of legroom
What are 5 of the 6 benefits included in our Mint Fare?
One (1) carry-on guaranteed
Two (2) checked bags
No change or cancel fee
Suite selection
Early boarding
Six (6) TrueBlue points Per Dollar
What are the 8 principles of sales we learned in Sales training?
- Believe
- Be Confident
- Collect
- Connect
- Present
- Overcome
- Ask for the sale
- Close the Interaction