Contacting the Engineering Help Desk
Structures
General Aviation
Engineering Acronyms
Industry Acronyms
100

Engineering Support Phone Number is only supposed to be used for these types of events.

What are AOG/OOS events only?

100

This person is the best manager in the Engineering department. 

Who is Scott Trimborn.

100

These brothers conducted a flight in the US for 12 seconds and 120 feet

Who are The Wright Brothers?

100

AMM is the acronym for this.

What is Aircraft Maintenance Manual?

100

FAA is the acronym for this.

What is the Federal Aviation Administration?

200

You can hear this crew members voice when calling the engineering help desk number.

Who is Orlando Wong?

200

These ATA sections in the 50s are where Structures Engineering support is provided. 

What are 51 thru 57?

200

This female was the first to fly solo across the Atlantic Ocean. 

Who is Amelia Earhart?

200

CMM is the acronym for this.

What is Component Maintenance Manual?

200

AD is the acronym for this.

What is Airworthiness Directive?

300

This is the number to the Engineering Help Desk.

What is (718) 751-8200 ?

300
This document is used to report damage to Structures Engineering.

What is the MX-283?

300

Airbus' headquarters and much of its final assembly takes place in this city.

What is Toulouse, France?

300

TSM is the acronym for this.

What is Trouble Shooting Manual?

300

ATA is the acronym for this.

What is Air Transport Association?

400

This GMM section addresses Aircraft/Engine Damage Procedures

What is GMM 8.28.3?

400

Structures Engineering might not support hydraulic and fuel lines, as well as electrical harnesses but they do support these.

What are the brackets that support them?

400

These four forces affect an airplane while its is flying. 

What are weight, thrust, drag and lift.

400

IPC is the acronym for this.

What is Illustrated Parts Catalog?

400

NPRM is the acronym for this.

What is Notice of Proposed Rulemaking?

500

These are the inputs (and corresponding departments) that direct you to the on-call engineers.

What are: 


Option 1 – Structures Engineering 

Option 2 – Avionics Engineering 

Option 3 – Interiors Engineering 

Option 4 – Maintenance Programs 

Option 5 – Powerplant Engineering 

and

Option 6 – Systems Engineering?

500

True or false: The CNA, Exhaust Nozzle and Engine tail cone are Structures Engineering Responsibility. 

What is False, the Engine tail Cone is Powerplant Engineering Responsibility?

500

This Brazilian-American businessman that founded JetBlue also founded 4 other airlines. 

Who is David Neeleman?

500

CML is the acronym for this.

What is Consumable Material List?

500

AMOC is the acronym for this.

What is Alternative Method of Compliance?