HR
Equipment
Drink Making
Tasks
Miscellaneous
100

While we remain open to general usage, this is not to be used in view of customers, and not for purpose of leisure. 

What is the phone use guidelines?
100

Any time the water is not clear, it should be drained and refilled

What is the sanitizer sink?

100

An unacceptable practice for ALL baristas when making drinks for customers.

What is free pouring syrups?

100

Who should utilize the checklists for open, midshift, and closing tasks?

Who is 'everyone'?

100

Size we have eliminated for all iced drinks.

What are small iced drinks?

200

Due by the 15th of the month for the following month

What is your availability? 

200

Located underneath equipment and should be cleaned regularly, especially under ice bucket. 

What are floor drains?

200

A resource for any drink-makers located near the bar at both shops. Should be consulted on occasion even by confident baristas to ensure they are sticking to correct consistent recipes. 

What is the Drink Recipe Cheat Sheet?

200

Table cleaning, dish gathering, and sweeping

What are downtime tasks at the cafe?

200

Cannot leave the cafe space. Customers may need to be asked extra questions to avoid this.

What are dishes/breakables? 

300

All staff are responsible for this when applicable, however the person 'assigned' POS role would be most responsible. Hint: walmart order updates can be found here...

What is the shop phone?

300

Metal sheet pans, cheap plastic, or anything with writing (like measuring cups/pitchers or blender pitchers)

What are items that cannot go in the dishwasher?

300

Comes in medium sized only.

What are blended drinks?

300

___________ does not equal closing.

What is cleaning?

300

Never add ice to a drink over_____. Only empty cups over_____. Make sure to close the_________ as soon as you are done.

What is the ice bin?

400

We have two locations, the cafe and the roastery, which are options on the square app. This is important to select correctly when....

What is clocking in?

400

Place to spray PAM and rinse greasy dishes. The only sink which runs through a grease interceptor. Dishes still MUST be wiped with a paper towel before entering this sink.

What is the wash sink (closest to the kitchen hand wash sink)?

400

Comes with vanilla with no upcharge, can be substituted for any one flavor at no upcharge. Only charge for additional flavors beyond the one.

What is a chai latte?

400

Lydia, Eve, Charity. To consult if they are on shift and you have questions on how to make menu items, what tasks to do, etc.

What are lead baristas?

400
Where to direct all customers with order requests such as coffee catering, morning bun orders over 6 buns, etc. (a text to alert management of a potential incoming request is also appreciated)

What is managers@jewelltownroastery.com

500

If you haven’t received information on the _______________, reach out to Hana. Open to ALL employees, any age and any work hours.

What is the IRA retirement plan?

500

On the bottoms of freezers, fridges, and some other kitchen equipment. The front two have brakes that can be turned on/off by the small levers on the sides. To pull out equipment for easy cleaning behind or underneath

What are wheel casters?

500

 small=1 scoop, medium=1.5 scoop, large=2 scoop

What are the matcha and chai measurements?

500

165 degrees F

What is the proper internal cooked temperature for meats?

500

Communicated via whiteboard AND text to management team...Better to incorrectly alert to than to miss altogther. No penalty for being incorrect. When in doubt- put it on the whiteboard and let us know!

What are inventory needs?