Brands
Gemstones
Diamonds
Repairs
Watches
100

Sourced exclusively from the Dominican Republic, this ocean colored gemstone is a signature element in many Alamea designs.

Larimar 

100

What is the birthstone for July?

What is Ruby?

100

This "C" of diamond grading refers to how well a diamond has been shaped and proportioned to reflect light.

What is cut?

100

White gold jewelry often appears dull or yellowish when this finish begins to wear off and needs to be reapplied. 

What is rhodium?

100

This brand is known for its Eco-Drive technology, which powers the watch using light. 

What is Citizen?

200

Known for it's fully customizable men's wedding bands, this brand allows you to choose everything from metal and finish to inlays, engravings, and sleeve materials. 

What is Lashbrook?

200

Due to their frequent oil and resin treatments, ultrasonics are a no-go for this green gemstone

What is emerald?

200

This international lab is one of the most trusted sources for diamond grading reports and created the original 4 C's system. 

What is GIA?

200

If the bottom of a customer's ring is thin or cracked from years of wear, what service do they need?

What is a half shank? 

200

This is the most common maintenance service needed for quartz watches.

What is a battery placement?

300

This design feature found in all Martin Flyer rings ensures that the engagement ring and wedding band sit perfectly flush, eliminating gaps between the two. 

What is FlyerFit?

300

This gemstone contains up to 20% water and can crack or craze when exposed to heat, chemicals or even prolonged contact with water.

What is Opal?

300

A customer says, "This lab-grown diamond is the same as a natural one - why should I pay more for natural?"

What is: "They look alike, but natural diamonds are formed over billions of years and retain long-term value and rarity."

300

If a customer brings in a family diamond and we pick a setting for it do I write up an assembly or a repair?

What is a repair? 

300

This watch brand cannot be repaired because its movement is sealed, making it non-serviceable. 

What is Timex?

400

This diamond brand has more facets than a traditional round diamond, giving it extra sparkle 

*Bonus points : How many facets does it have compared to a standard round diamond?

What is Northern Star?

Bonus : 90 facets vs the traditional 58

400

Where does Tanzanite come from? 

What is Tanzania? 

400

This diamond jewelry style features small stones set closely together to give the illusion of one larger diamond and is popular for both pendants/earrings and engagement rings. 

What is a cluster setting (or illusion setting)?

400

After soldering/sizing an insert and engagement ring, the customer complains that their ring feels much tighter than the size they were originally measured for. What was likely missed at intake? 

What is the customer was not sized with a wide sizer to account for the ring's thickness?

400

The rubber ring inside the case back that keeps water out is called this.

What is a gasket?
500

How many facets does a Forevermark have? 

What is 58?

500

This group of gemstones includes Ruby and Sapphire and ranks a 9 on the Mohs scale, making them very durable for everyday wear.

What is corundum?

500

This antique diamond cut, popular in vintage jewelry, has a higher crown and deeper pavilion than modern cuts, often with a visible culet. 

What is Old Mine cut?

500

Name 3 scenarios where a ring cannot be sized.

- when the stone stones are close/touching 

- if the ring is tungsten/tantalum 

- if the ring is going up/down over 2 sizes 

500

This iconic Rolex model, originally launched in 1953, was the first commercially available dive watch with water resistance up to 100 meters - and remains one of the most recognizable luxury sports watches today.

What is the Rolex Submariner?