Shop til you Drop
What is the last day to order a Shop item to receive it by December 24th?
December 15th!
What are the four ways you can give a gift card?
1. Email
2. Pdf Print Out
3. Physical card from Stitch Fix
4.Physical card from local retailer
This year we're flexible with the return date for an item gifted from the Shop, or a Fix shipment! When is the recommended return date exception?
January 31st (but also use your best judgement for any special circumstance!)
Can client's use a prepaid card or third party gift card to purchase Stitch Fix gift cards?
Yes!
After how many days do we consider a Shop order to be lost in transit?
5 or more
When is the last day to order gift cards by mail to receive it by December 24th?
December 16th!
What is the only circumstance that we offer a $10 credit for?
Wrong item sent
Can partially used gift cards be refunded? What about Retail Gift cards?
No and no!
What do do we submit internally if a direct order does not make its way back to our warehouse?
An item inquiry!
If the gift card has a pin number, it is what type of gift card?
A retail gift card