Job Analysis Process (page 133)
Approaches to Job Analysis (135)
Job Design (142-144)
Groups and Teams (146-150)
Flexible Work Design (151-153)
100

This includes employees, supervisors, and job analysists. 

What are the "sources of data".

100

This system is a quantifiable data collection method covering 194 different worker-oriented tasks.

What is the "Position Analysis Questionnaire".

100

This job design method enhances a job by adding more meaningful tasks and duties to make the work more rewarding or satisfying.

What is the "job enrichment" method.

100

These are groups of 5-10 employees who brainstorm job-related problems, gather data, and then generate solutions or recommendations to management.

What are "employee involvement groups".

100

This type of flexible work shortens the number of days worked by lengthening the number of hours worked per day.

What is a "compressed workweek".

200

Interviews, Questionnaires, Observations, and Diaries are all these.

What are "methods of collecting data".

200

The objective of this method is to identify critical job tasks which are important duties and job responsibilities performed by the jobholder that lead to job success.

What is the "Critical Incident Method".

200

This job design model suggests that there are three psychological states of a jobholder that result in improved work performance, internal motivation, and lower absenteeism and turnover.

What is the "job characteristics model".

200

This employee contribution technique structures work functions by group rather than by individual. 

What are "employee teams".

200

This type of flexible work allows employees to choose daily starting and quitting times provided that they work a set number of hours per day or week.

What is "flextime".

300

Tasks, Duties, and responsibilities are all included in this...

What is a "job description".

300

This method is an organization-specific list of tasks and their descriptions used as a basis to identify components of jobs. 

What is the "task inventory analysis" method.

300

This less structured method of job design encourages employees to manage their own work and gives them autonomous decision-making capabilities.

What is "employee empowerment".

300

This team type is a group formed specifically to design a new product or service.

What is a "project team".

300

This type of flexible work is an arrangement whereby two part-time employees perform a job that otherwise would be held by one full-time employee.

What is "job sharing".

400

Performance standards, knowledge and skills required to perform the job, experience needed, and equipment used are all examples of this....

What is "job data".

400

This method of job analysis utilizes an inventory of the various types of work activities that can constitute any job.

What is the "functional job analysis" method.

400

This empowerment technique is a naturally occurring phenomenon whereby employees mould their tasks to better fit their individual strengths, passions, and motives.

What is "job crafting".

400

This team type is formed by management to immediately resolve a major problem.

What is a "task force team".

400

This type of flexible work requires the use of personal computers, networks, and other communications technology to do work in the home that is traditionally done in the workplace.

What is "telecommuting".

500

This section of the job description includes skill requirements, physical demands, knowledge requirements and abilities needed.

What is the "job specification" section.

500

This is a traditional approach to job analysis which assumes a static job environment.

What is the "competency-based analysis" method.

500

This is an interdisciplinary approach to designing equipment and systems that can be easily and efficiently used by human beings.

What is "ergonomics".

500

This team type is staffed with a mix of specialists who are assigned to the team rather than asked to voluntarily join.

What is a "cross-functional team".

500

This variant of telecommuting is where employees are in working out the office or stationed at other remote locations working, as if they were in the home office.

What is the "virtual office".