How many times a day should you brush your teeth?
2 times. once in the morning when I wake up and once in the evening before I go to bed.
You are scheduled to work at: 1:30 pm
You arrive at work at: 1:30 pm
Are you on time?
yes
Should you make eye contact with the customer when you talk to them?
Yes or no
Yes
Why is this important?
When I am at work and I need help with a task, I should....
1-Ask a boss or supervisor
2-try to do it myself without asking for help
3-ask a customer if they can help me
1- ask your boss
True or False
I should only shower once a week.
False
I came to work early and I don't know what to do. Name 1 thing I can do
1) Double check that my uniform is on correctly. (name badge)
2) Used the restroom
3) Put my items away in the employee lounge
After you finish your tasks, what should you do?
1-Go home
2-Ask your boss what to do next
3-Take a nap
Ask your boss what to do next
Is it ok to be absent from work if you are not feeling well?
Thumbs up or Thumbs down
Thumbs up
What item do I put under my arm pit so I do not smell
Deodorant
You are scheduled to work at 4:00 pm
You arrive at work at 4:15pm
Are you on time?
No
What should you do when a customer enters your store?
1-Walk away
2-Greet them with a smile
3-look the other direction
Greet them with a smile
I can argue with my boss because I don't agree with him/her?
Thumbs Up or Thumbs down
Thumbs down.
I should listen to my boss and ASK questions not ARGUE
True or False
I can sleep in my dirty clothes.
False
I will smell when I wake up
True or False?
It is ok if I am late to work because I overslept?
False.
What can I do so I do not over sleep?
1-set an alarm
2-have my mom wake me up
3-Ask Suri or Alexa
True or False
It is important to stay on task while working?
True.
What happens if I do not pay attention?
I can argue with my boss because I don't agree with him/her?
Thumbs up or Thumbs down
Thumbs down
True or False
I need to wash my hands after I groom myself?
True
True or False?
It is alright to come to work late as long as nobody sees me.
False! Always come to work on time
What will my supervisor say to me if I arrive late?
If a customer asks you a question and you don't know the answer, what should you do next?
1-Walk away
2-Find someone that knows the answer
3-tell them the wrong answer
Find someone who knows the answer
What should I do if I know I am going to be late for work?
1- Call and let my boss know I will be late
2-Just show up late
3-Don't show up for work
I call my boss and tell him/her I will be late