Intro to Job Development
Every meeting should include discussion about what two aspects
What is 'Mental Health and Employment'?
Online and 'foot to pavement' are types of this activity
What is 'Job Searching Methods'?
Both allow CS to build skills: Computer Literacy, Communication and Confidence among others
Most effective type of communication used to develop jobs
What is 'Face to Face Communication'?
Build that personal rapport in person before you try to sell your consumer!
Feeling of self-assurance arising from one's ability to convey benefits of program to consumers and employers
Type of clinical coordination you must obtain every six months
What is 'Face to Face CC'?
True or False: ES' should assume employers will appreciate Vocational services and effort
What is 'False'?
Employers will often object because productivity and numbers are their focus. Remind them what you offer to THEM, not to the consumer. (i.e. supplemental support, mediation, problem resolution)
Two main components to CS' successfully maintaining employment
What is:
1. Mental Health Treatment (includes medication) compliance.
2. Ongoing vocational support (This is YOU!). You are CS' most effective accommodation.
Average time employers listen to you before zoning out
What is '15 seconds'?
YES! Craft your elevator pitch before walking into storefront or calling. 15-30 seconds or less is best!
Ability and willingness to accommodate changes in schedules (i.e. last minute interviews, DORS appointments)
What is 'Flexibility'?
Resource/Form to be completed when CS disengages from SEP staff
What is 'ARD Checklist'?
Please exhaust all efforts in contacting CS' before requesting the transition to 'Assertive Re-engagement'. This includes: home visits, contacting everyone on their contact list and calling off coworkers phones. Ask your ESII for a copy.
True or False: Youth offenders are the hardest consumers to place/find employment for
What is 'False'?
REMEMBER: A hard placement is relative to your experience.
Act of role-playing with CS to prepare them for potential placements and/or conversation with employers
What is 'Mock Interview'?
The act of brainstorming with employer and creating a job for a consumer with particular skills and limitations
What is "Job Carving"?
Ability to plan, multi-task and keep needed documents within reach with ease
What is 'Organization'?
Online tool available to search criminal history
What is 'Maryland Case Search'?
**Use this before meeting with each new CS in an effort to: learn more about their needs and limitations and to prepare yourself for CS interactions**
The quality we rely on to be able to quickly understand CS needs and limitations, decipher facts (vs lies) and to maintain our safety
True or False: Online and Face to Face contacts are the only methods of searching for employment
What is "False"?
Although we rely heavily of those methods, The Yellow Pages and the newspaper still offer job listings. Try to get your hands on these when you can!
The person(s) who controls your access to hiring managers, (i.e. Lead Associate that always tells you hiring managers are "in a meeting" or offers to take a message each time you visit)
What is 'Gate Keeper'?
The inclination to hold yourself responsible for all billable work and timely completion of all duties
What is 'Accountability'?
Term used when calling someone or employer you have had no previous contact in regard to your service or consumer
What is a 'cold call'?
The characteristics that influence the way that you go about your day-to-day tasks on the job
What is 'Personal Work Style'?
Type of social interaction used to remind services are to be taken seriously while maintaining rapport
What is 'Tough Love'?
Do not be afraid to call your consumer out (for time management, honesty, MH treatment compliance) if you have that friendly/constructive relationship with them.
The number of documented weekly employer contacts expected to be completed each week (**Fidelity Standards**)
What is six employer contacts each week?
The desire to follow through with all job leads, applications and contacts despite CS telling you they no longer like you or want services
What is 'Persistence'?
State of emotional, physical, and mental exhaustion caused by excessive and prolonged stress
What is 'Burn Out'?
Reality: It can happen to all of us! Your mental health matters too. Work with family, coworkers and friends to overcome prolonged feelings of being overwhelmed.