Restaurant Roles
This person makes quick stops at each table to pick up dirty dishes, refill drinks, and clears tables when diners are done.
Who is a busser?
At a banquet, this person is responsible for bringing guests food and drinks and keeping the space clean and tidy.
Who is a runner?
In a hotel, this is the person who checks guests in and out, answers questions, addresses complaints, and monitors common areas to make sure people are safe.
What is the host / front desk attendant?
This person is responsible for sweeping, mopping, vacuuming, emptying trash, cleaning restrooms, and restocking supplies. They usually work in a school or office building.
Who is a janitor?
July 9th is the day celebrating this dish, made from eggs and cooked fillings such as veggies and meat.
What is an omelette?
This person handles reservations, greets and seats guests, and oversees the dining room.
Who is the host / front of house manager?
At a banquet, this person takes orders orders and ensures they have an excellent overall dining experience.
Who is a server?
In a hotel, this is the person who helps guests with unloading luggage and transporting heavy items.
Who is the baggage attendant / bell attendant?
This person is responsible for making minor repairs such as carpentry, plumbing, painting, and electrical work for a building.
Who is a maintenance technician.
July 9th is the day celebrating this sweet treat made from sugar, vanilla, eggs, butter, flour.
What are sugar cookies?
In the kitchen, this person is responsible for chopping vegetables, portioning meats, and making sauces to be used later on during service.
Who is a prep cook?
While your guests may be wearing their dancing shoes, these are appropriate footwear for your kitchen or dining room.
What are closed-toe shoes?
An average hotel room produces 15 pounds of this per day, which needs to be cleaned in an industrial machine.
What is laundry?
This person is in charge of outdoor spaces such as lawns, gardens, and walkways around a building.
Who is a groundskeeper?
This pattern is often found on pants and other garments worn by chefs due to its ability to hide stains and spills.
What is hounds-tooth?
Who is a line cook?
At a catered event such as a banquet, this style of clothing is the expected uniform for servers.
What is a fine dining uniform?
A common source of complaints at hotels, this means that the hotel has more guests than it does rooms available.
This person oversees vehicles and ensures that they have scheduled inspections, oil changes, and are safe to drive.
Who is a Fleet / Transportation Maintenance Manager?
July 9th is the day celebrating this pungent "King of Fruits" with a sweet and savory taste, nutritional flesh, and an off-putting aroma of spoiled cream, garlic, and decaying meat.
What is a Durian Fruit?
In some restaurants, this person assists with ingredients for cocktails and clearing glasses from the drinking area.
Who is a barback?
At a banquet, this is the person who helps plan the event and oversees all of the other staff.
Who is the banquet manager / event coordinator?
This is a high ranking person at a hotel, responsible for taking care of special requests for guests.
Who is the Concierge?
This person clean is responsible for cleaning up any messes they make in common areas such as break rooms.
Whoever made the mess?
This is the special hat worn by cooks and chefs. The number of times a person folds it represents the number of ways that person knows how to cook an egg.
What is a chef toque / toque de cuisine.