Cute, fancy font; pictures and graphics, lots of words with little white space.
What are things that do not belong on a resume?
100
Stop what you're doing and ask the customer how you can help them.
You are busy with another task. What should you do when a customer comes in?
100
A brief description of who you are, what you're doing, and what makes you unique. You should be able to say it all in around 1 minute.
What is an elevator speech?
100
Through friends, family members, social media (including Face Book and LinkedIn).
What are some ways to network?
200
A firm handshake, good posture, and make eye contact.
What are some things I should do in an interview?
200
What a potential interviewer looks at to decide if he or she wants to interview you.
What is a resume?
200
Go find someone who can help.
A customer asks a question that you don't know the answer to. What should you do?
200
This is known as two-way communication. It's where you ask questions and verbally respond in a conversation.
What is active communication?
200
Networking, news paper ads, online ads, job boards (such as Indeed), walking into a store to ask if they are hiring.
What are some ways you can find available jobs?
300
Ask questions and thank the interviewer.
What are two important things to remember at the end of the interview?
300
This is where you tell your story, while your resume covers the basic facts.
What is a cover letter?
300
Chew gum, talk with a coworker about personal things, text your family or friends, keep stocking shelves, continue working on the computer.
What are somethings you should not do when a customer needs help?
300
You listen to what someone is saying, but you don't respond with any questions or verbal response.
What is passive communication?
300
Think about hobbies and see if one could be a potential job; take an online interest inventory survey; talk to professionals about what they like about their jobs; go to Pikes Peak Workforce Center and ask for guidance.
What can you do if you're not sure about your career choice?
400
Use the STAR method: Situation I've been in, Tasks I completed, Actions I took, Results of those actions.
What is the best way to answer an interview question?
400
Change it and tailor it for each position.
What should you do with your resume when you apply for more than one job?
400
Working well with others, being well organized, being able to solve problems for customers.
What are some important job skills?
400
"Like," "um," "yeah," and other slang words.
What are words that should be avoided in interviews and formal conversation?
400
As your boss or a coworker for clarification.
What should you do when you're unsure of what to do in your job?
500
Research the company, have an updated resume, practice interview questions, and make a list of references.
What are the things I should do before I interview?
500
Your name, address, phone number, and email address.
What should be at the top of your resume?
500
Assistance offered to a person who is buying or consuming a product a company offers.
What is customer service?
500
Respect, active listening, non-verbal communication, empathy, open-mindedness.
What are some of the most important components of communication?
500
Skills you already have or things you already do well that you might not associate with job skills, but are very important to have when you begin a job.