Soft Skills
Being able to get along with and complete tasks with co-workers
What is working as a team?
Even if you don't feel like going or you have someplace you'd rather be...don't do this!!
What is showing up late or calling out "sick"?
This person's skill is being friendly
Who is Londenn?
Collared shirt tucked in, pants that fit and have no rips, neat appearance, etc.
What is appropriate attire for a job interview?
This person's skill is talking to people
Who is Lyrics?
Being able to speak and write in a clear manner
What are good communication skills?
This person's skill is to be "chill"
Who is Oliver?
Creating a professional email, deleting inappropriate social media posts/accounts, Googling yourself
What is cleaning up your digital footprint?
Doing this within 24 hours of an interview shows enthusiasm and keeps your name fresh in the manager's mind.
What is sending/giving a thank you note?
If your start time is 4 pm, you arrive at 3:45 pm.
What is the recommended time to show up to work?
The ability to resolve an issue without consulting a supervisor.
What is problem solving or conflict resolution?
Lying, avoiding doing your work, arguing with co-workers or customers
What is unprofessional conduct?
Late to work, excessive phone use, using drugs/alcohol, lack of productivity, no-shows, inappropriate language, and inability to take direction.
What are common reasons for getting fired?
Being reliable, responsible, and managing your workload efficiently.
What is a strong work ethic?
This type of adult leader, like a coach, teacher, or staff member, can vouch for your good character when you do not have a past boss.
What is a professional reference?
While working the register at McDonalds, Mark uses this soft skill to stay calm when a customer becomes angry and yells at him about receiving the wrong order.
What is flexibility or adaptability?
Don wants to work at a pet store, so he includes this 1-to-2 sentence statement at the top of his resume stating his goal to care for animals.
What is a resume objective?
Rudy applied for a job but didn't get it - he was in a hurry and didn't complete this crucial step to make sure the application was complete and accurate.
What is proofreading or reviewing?
Tenille interviews at Chick-fil-A, but the night before, she goes through this process and learns all about the company, giving her great answers for her interview.
What is researching the place you want to be hired?
To stand out for a job at Vallarta, Alicia visits the store during slow hours, finds the hiring manager, introduces herself and hands them her application/resume.
What is a way to make a personal introduction or improve your chances of being remembered?