READY FOR WORK
CLEANING SKILLS
TEAMWORK
COMMUNICATION
WORKPLACE PROBLEMS
100

What should you do with your cellphone when you arrive at work?

Possible answers: Put it away, put it on silent, don't use it unless your job requires you to do so.

100

What do you use to pick up dirt and debris from the floor?

A broom and dustpan

100

If a coworker needs help and you have finished your job, what could you do?

Ask if you can help.

100

What could you say if you don't understand instructions?

Possible answers:

"Could you please explain that again?" or

"Could you show me?"

100

You cannot find the supplies you need. What should you do?

Look in the appropriate place or ask for help.

200

What should you do if you know your are going to be late?

Tell your supervisor as soon as possible.

200

What should you do after using cleaning supplies?

Put them away properly.

200

What should you do if you disagree with a coworker?

Stay calm and communicate respectfully or ask a supervisor for help.

200

What should you say when someone helps you?

Thank you!

200

You accidentally make a mistake. What should you do?

Stay calm, tell the appropriate person if needed, and fix it when possible.

300

True or false: It is okay to leave your work area without telling someone.

False

300

Why is it important to keep your cleaning cart organized?

It helps you find supplies and keeps the work area safe.

300

True or false: You should listen when your teammate is speaking.

True

300

What should you do when your supervisor is giving instructions?

Listen and pay attention.

300

You finish your work early. What should you do?

Check with you supervisor for another task.

400

What should you do if you arrive at work and don't know where to go?

Ask your supervisor

400

What should you do if you spill something on the floor?

Clean it up or tell the appropriate person right away.

400

Name one way to be a good teammate.

Possible answers: Help others, listen, share, communicate respectfully, complete your responsibilities.

400

You finish your assigned task. What should you do?

Tell or check in with your supervisor and ask what to do next.

400

You notice something that could cause someone to trip. What should you do?

Remove the hazard if it is safe to do so or tell a supervisor.

500

Name three things a great employee does!

Possible answers:

Shows up on time, follows directions, works safely, treats others respectfully, completes assigned tasks, asks questions when needed, communicates appropriately, helps the team, has a positive attitude, takes responsibility

500

Put these in the correct order: Put supplies away, Clean the area, Get supplies

1. Get supplies

2. Clean the area

3. Put the supplies away

500

Your teammate is doing a task differently than you would. What should you do?

Respectfully communicate or ask the supervisor if there is a question about the correct procedure.

500

Give an example of a respectful way to ask a coworker for help.

Possible answer:

"Could you please help me with this?" or another appropriate respectful request.

500

Your instructions are confusing and you are not sure what to do next. What should you do?

Ask a supervisor for clarification.