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Who Do You Contact
ADMINISTRATION
Who are They
Job Scenerios
BUILT IN
100
Who do you contact when an Unannounced surveys & Inspections report to you?

A: 7a-5p Performance Improvement

B: after 5p call hospital operator to page the ED Flow Coordinator & Risk Management

100

 VP & CHIEF OPERATING OFFICER

WHO IS DEBBIE HAYES

100

SERVED ON THE BOARD OF DIRECTOR FOR BOTH THE CHRIST HOSPITAL AND ELIZABETH GAMBLE DEACONESS

WHO IS CARL H LINDNER III

100
What would you do if a customer can't find something?
help them find it
100

FALL OF 2015

WHAT IS THE JOINT AND SPINE CENTER

200

Contact this department when a patient or guest has a complaint.

What is patient and guest services?

200

VP & CHIEF BUSINESS DEV OFFICER

WHO IS VICTOR DIPILLA

200

FORMER PRESIDENT AND CEO

WHO IS MICHAEL KEATING

200
What do you do if a customer asks you a question and you can't answer it?
find someone who can answer the question (another co-worker, manager/supervisor)
200

DECEMBER OF 1888

WHAT IS  CHRIST HOSPITAL

300
Contact this department for a spill.

environmental services

300

 VP & CHIEF NURSING OFFICER

WHO IS JULIE A. HOLT

300

CLEVELAND NATIVE,BACHELOR'S DEGREE IN BUSINESS FROM MIAMI UNIVERSITY

WHO IS ARTURO POLLIZI

300
What should you do if you see someone trying to steal something?
Report them to the supervisor/manager, get help to address the problem
300

THE FIRST OUTPATIENT CENTER 2010

WHAT IS REDBANK IMAGING CENTER

400

Contact this number when you have a code.

111

400

MICHAEL R. JENNINGS

WHO IS CHIEF OFFICER TCHNN & PRESIDENT TCHP

400

LEAD A GROUP OF LOCAL CITIZIANS, SOAP COMPANY

WHO IS JAMES GAMBLE

400
What should you do if you see a customer fall or get hurt?
make sure they are okay, report it to your supervisor, call 911 if necessary
400

1902

WHAT IS THE CHRIST HOSPITAL SCHOOL OF NURSING

500

Wheelchairs are needed

who is transport?

500

MATT SHULER

WHO IS VP & CHIEF LEGAL OFFICER

500

A TEACHER, NURSE AND MISSIONARY , OPENED A 10 BED HOSPITAL NAMED CHRIST HOSPITAL

WHO IS ISABELLA THOBURN

500

Is the patient able to read and comprehend what they are signing

What is form confidence?

500

MARCH OF 1889

WHAT THE CHRIST HOSPITAL