JOBS tool resources
ASR
COO
100

A resource utilized for tax information help

What is the Tax Tool kit 

100
The CALL TYPE that ASR is found under 

What is Account Security/Fraud/Scam/Suspicious activity

100

Name a scenario in which ASR utilizes COO for account changes

What is update account numbers 

200

A resource developed to provide additional information regarding what each journey does. 

What is JOBS tool FAQS

200

What is the CLIENT REQUEST that ASR is found under 

What is something else 

200

Consolidating or transfer of assets from an individual, joint or estate or trust account to a different or new account with the same account types (update account numbers)

What is COO basic 

300

A resource designed to identify what journey handles a outgoing or incoming  asset transfer 

What is Rollover/Asset transfer routing resource 

300

The Account Security Response button is linked to what JOBS tool resource

Job Tool faqs

300

Remove a universal buys/sell restriction 

What is COO complex

400

A resource used to identify the turn around for client requests

What is Processing Time frames 

400

Hour of operation for ASR

What is 9am-6pm EST

400
Name a hold/restriction that can be removed by COO

What is universal buy/sell

500

A resource made to prevent misrouted calls to onboarding 

What is "ONB need to knows"

500

Name the 6 scenarios ASR owns (according to JOBS)

1)Computer compromised/hacked 

2)Personal information compromise or identity theft

3)reports they were victims of scams 

4) unauthorized login

5) fraud occurrence

6) Suspicious caller/client impersonation


500

Consolidating TA assets into an existing or new VBA account 

What is Investments Stock ETF