What is how many individual tea bags should be in each zip lock bag
100
This is how many shots go into a 16 oz latte.
What is 2 shots of espresso?
100
This is where the wet rag should be next to the espresso machine.
What is submerged underwater?
100
This is where the empty black crates go.
Where is the book store?
100
This is the thing that ALWAYS needs to be done while closing.
What is locking the gate?
200
Name one of the 2 undesirable issues.
What is • Off any amount of cash in drawer
• Failure to stock up materials before ending shift
• Failure to complete a task asked by a manager or fellow staff member.
• Disrespect to fellow staff members by verbal, physical, or implied communication. Staff members are always encouraged to speak to a manager about a potential issue in confidence.
• Tardiness to any shift without notification or prior approval.
200
This is the place you put all the dirty rags and grab new ones...
Where is Sexton?
200
This is how hot you should make a hot drink.
What is 160 degrees. (right before red...will continue to get hotter)
200
This is how you spell her name.
What is E-L-I-A?
200
True or False: Coffee is the 3rd most traded commodity in the world.
What is false? It's the 2nd.
300
This is the name of the cleaner used every night to clean out the espresso heads.
What is caffeza?
300
This is how you make a dirty iced chai. Hint: 6 steps.
What is taking a cold cup, filling it with 4 oz milk, 4 oz chai (all cold), adding espresso (1 or 2 shots depending on customer), stirring, and adding ice to the top.
300
This is how to make a cappuccino.
What is filling with 2 shots of espresso, adding half steamed milk, half foam?
300
These are 3 things you can do before the end of your shift to help the next person.
What is restocking, communicating, and re-filling the coffee pots.
300
This is what is in a echo.
What is white chocolate, vanilla, and almond?
400
This is what you do when someone comes while you're in the middle or starting to make a drink.
What is asking what you can get started for them?
400
This is how tall a coffee tree can grow.
What is 30 feet?
400
This is the amount of unacceptable issues that can occur before you have a meeting with the managers.
What is 3?
400
This is how many shots go into a 12 oz depth charge.
What is 1 shot of espresso?
400
This is how to make a smoothie. Hint: 6 steps.
What is grabbing a cold cup, filling blender with 4 oz smoothie, 4 oz orange juice, scoop and a half of ice, blend on 2, ask if they want whip cream.
500
This is how many shots go into a 16 oz Americano.
What is 3 shots of espresso?
500
This is where you are never allowed to have food present while a customer is around.
What is the front counter?
500
This is what you can suggest when someone orders a plain latte.
What is a flavor shot?
500
This is how many drinks a person can buy for Pay it forward.
What is unlimited amounts of drinks?
500
True or false: the policies in which we abide by are created by the JJ management team but enforced by SJU Dining Services.
What is false? They are created and enforced only by us.