Clerical
How do we ensure that we are speaking to the correct patient?
Two patient identifiers (ex: Name and DOB)
What is the best way to prevent infection?
Hand hygiene
What should be worn to process instruments?
PPE (gown, gloves, mask, eye protection)
What emergency medical equipment do we have in our clinics?
AED
Patterson - located up front
Navaho - hallway next to intake stations
Do we use restraints?
No
Who is the medical director for Patterson Place and Navaho?
Amie Kawasaki MD
When should soap and water must be used instead of alcohol-based hand rub for hand hygiene?
When hands are visibly soiled
How often do we need to run a biological indicator in the autoclave?
At least once a week
Pull, Aim, Squeeze, Sweep
Where do we label specimens?
Specimens are labeled in the presence of the patient. Reconfirm name and DOB at this time.
What is the BCA Computer?
Stands for Business Continuity Access. It is located in the front and will generate the schedule in the event of EPIC downtime.
How often do we monitor the medication refrigerator temperature?
Temperature should be documented daily in log
How should used instruments be transferred from the exam room to the instrument processing room?
In a leak-proof, puncture resistant container labeled with a biohazard sticker
Where should ID badge be worn?
All staff/faculty are wearing ID Badge and it falls between the shoulders and the waist
Who obtains informed consent for a procedure?
Only the provider can obtain consent
What is the clinic scope of care and where is it located?
It outlines the hours of operation, staffing, and patient population that we see in our clinics. It also outlines what procedures we perform and what conditions we treat. It is located in the Red Book
What are wrapped or peel-packed instruments labeled with?
Load/batch number, date, initials
Name at least one JCo rule surrounding supply storage
No boxes on the floor; no corrugated cardboard in storage; wire racks should have a solid bottom rack or covering
What do you do if you suspect abuse or neglect?
Staff should report suspected abuse/neglect to the patient's provider
What is the difference between a patient's primary language and their preferred language?
Patient’s primary language is the language they know the best (usually what they grew up speaking) and the preferred language is how they would like to receive their healthcare information.
If we are using a multi-dose vial, what do we label it with?
Open date and expiration date which is 28 days after opening
What should the control and test biological indicator results be if the autoclave is functioning properly?
Control should be positive. Test should be negative
What is the difference between a DNR and Advance Directive?
An advanced directive is a patient’s wishes and a DNR/DNAR is a provider’s order. We only honor DNR/DNAR if they are readily accessible if the patient has an event in clinic (i.e., patient has a physical copy with them). We cannot delay care to find the order.
Do we accept verbal or telephone orders from the provider?
We only accept verbal orders in the case of an emergency or if the provider is away from the clinic with no access to a computer. If these are the case, they must be noted in patient's record. Order must be entered within 24 hrs