PROVISION OF CARE
Patients and families are given surveys to evaluate their experience at our facility.
What is how we measure patient satisfaction?
The Contact Time for the general germicidal wipes (purple top) that provide broad coverage of microorganisms.
What is 2 minutes?
Document that contains detailed information about a specific chemical.
What is Safety Data Sheet (SDS)?
Label with med. name; strength; amount; diluent name/amt; expiration date/time
What is safe use of medications?
Wear at all times above the waist.
What is ID badge?
This term describes the services provided at each site, the patient population served, location, and hours of operations.
What is Scope of Service?
An approach to infection control that treats all body fluids as if they were infectious.
What is Standard Precautions?
Red bin that is not filled more than 3/4 full.
What are sharps containers?
Hazardous Situation/ Chemical Spill; seal off area, follow MSDS/PPE guidance, call for help
What is a Code Orange?
This is a list of Joint Commission identified safety requirements which highlight problematic areas in health care and describe evidence and expert-based solutions. A new list is published at least annually.
What are National Patient Safety Goals (NPSG)?
Addresses withdrawing life-sustaining treatment and withholding resuscitative services.
What is Advance Directives Policy?
3 minutes.
What is the Contact Time for gray top AF3 germicidal wipes?
Under the sink
Less than 18 inches from the ceiling
On the floor
What are places we do not store items?
Conducted immediately before invasive procedure begins, with all team members actively participating, all activity stops during this period to help prevent mistakes in the OR.
What is Time Out?
Sounds in the OR that are never to be turned off.
What is Safe Practice for alarms?
Examples of communication needs include the use of video signing services, language interpreters in person or by phone.
What to do if patient's preferred language is other than English?
Before and after contact with patients/the patient space/wearing gloves
What is Hand Hygiene?
These must never be blocked.
What are:
Fire Door
Fire extinguisher
Exits
Oxygen shut off valves?
The evaluation process used by surveyors that follows the course of the patient's treatment through their entire care experience.
What is Tracer methodology?
All electrical equipment should be checked and tagged.
What is Biomedical/ Electrical Safety?
This is located on the intranet, and helps guide and instruct personnel regarding patient care, treatment and services.
What is our policy and procedure in Policy Box?
Surface stays wet for required time to kill germs.
What is Wet Contact Time?
Type of storage material/ container that is not allowed in Core or patient care area.
What is corrugated cardboard?
Be professional, smile, K.I.S.S., give brief answers, don't offer anything unless requested.
What is Do's and Don'ts for Surveyor Interview?
RUN, HIDE, FIGHT.
What to do when hear "Active Shooter"?
What is "I will find that answer for you" - then seek answer from leadership - Never say "I don't know".
What is the appropriate response when you don't know an answer for a surveyor?
Cleaned with sterile water at time of use during and throughout procedure, removing all visible blood, bone, tissue, and bio-burden, enzymatic cleaner applied at all instruments used and or not used.
What is Point of Use (POU) Cleaning and Decontamination?
Responsible for maintaining a safe and functional environment.
What is EVERYONE?
What are the steps you take when using a fire extinguisher?
What is PASS?
Pull the pin.
Aim at the direction of fire.
Squeeze the handle.
Sweep from side to side at the base of fire.
The four steps to follow in a fire emergency include removing individuals from the room, calling for help, closing doors, and getting away from the area.
What is RACE - Rescue, Alarm, Contain, and Extinguish (Escape).
These are 3 examples of PHI.
What is Name, Address, Age, DOB, Phone Number, SSN, Diagnosis, Insurance Information?
When patients are potentially infectious they are put on this.
What are (airborne, droplet, contact, etc.) precautions?
All areas should be clean, organized & free of clutter; no needles, sharps, or meds left unattended or unsecured; and no expired meds, supplies or food.
What is Standard Compliance Expectations?
COVID-19 will need these isolation precautions.
What are AIRBORNE & DROPLETS precautions?
PPE - Mask, Gown, Gloves, and Eye Protection.
This is the online system used to report patient and visitor injuries or adverse events, including potential events (near miss).
What is RL Solutions?