Show:
Environment of Care
Miscellaneous
Infection Prevention
Survey Protocol
Patient Safety
100
What does acronym R.AC.E. stand for?
What is: Rescue - Rescue anyone needing assistance at the scene in a safe manner. Alarm - Be sure the fire alarm is activated. Contain - Close all the doors to contain smoke and flames. Extinguish or Evacuate - Use fire extinguisher to eliminate the flame if possible, and evacuate according to plan.
100
Who is the JMWVAMC suicide prevention coordinator?
Who is: Steve Nelson - Extension 26969
100
Who is required follow hand hygiene practices?
What is: All JMWVAMC Staff!
100
Where can you find the protocol for notifying the facility that Joint Commission has arrived?
What is: On the front-page of the JMWVAMC SharePoint, the protocol, the clean sweep checklist, and the Clean Desk Policy is also located here.
100
Who is the JMWVVAMC Patient Safety manager?
Who is: Kathleen Gotch - Extension 26756
200
What is the acronym and meaning for proper operating procedures of a fire extinguisher?
What is: Pull - Pull pin. Aim - Aim hose at base of flame. Squeeze - Squeeze handle. Sweep - Sweep nozzle back and forth.
200
Where are the facilities policy's located in electronically signed format.
Where is: On the front page of the JMWVAMC SharePoint space. Located in the quick launch, on the left hand side of the page. It is labeled MCM and Program Plans.
200
How many times can you use hand sanitizer before washing your hands?
What is: Policy number MCM 004-04 (Ref.4a(2)(e)) states "after about 5-10 applications"
200
What does an official Joint Commission Surveyor have to provide upon request when they arrive at the facility?
What is: Official photo identification displaying, personnel's picture, name, and identifying logo of The Joint Commission.
200
What are 3 unique identifiers to identify a patient receiving care at the JMWVAMC? AND How many are required?
What is: Full Name - Full Social Security Number - Date of birth - AND Two identifiers are required.
300
In the event you are injured while conducting your specific position duties, what is the software application for documenting the event? *****Bonus***** What does the acronym ASISTS stand for?
What is: Utilize the ASSISTS program located on every computer in the directory VA Shortcuts Folder/Local/ASISTS 2.0 *****Bonus Answer***** Automated Safety Incident Surveillance Tracking System
300
Who holds the following postions at the JMWVAMC? 1. Privacy Officer? 2. Information Security Officers? 3. Military Sexual Trauma Coordinators?
Who is: 1. Harvey Howell - Extension 26428 2. Sandra Lee - Extension 26434 Jeramy Drake - Extension 26430 3. Jennifer Haugen - Female - (509) 946-1020 Ext. 6323 David Silva - Male - Extension 26923
300
When using antimicrobial soap and water to wash hands, what is the minimum amount of elapsed time you should lather before rinsing soap from hands?
What is: MCM 004-04 (Ref.4a(3)(c)) states 15 seconds or longer.
300
What do you say to a JC surveyor if you don’t know the answer to something they ask?
What is: Let me research that topic and I will get you an answer as soon as I possibly can.
300
Fill in the blank: In a _____ culture, individuals are not blamed for human error but are held accountable for reckless behavior.
What is: Just
400
Question: What indicator proves that any piece of medical equipment is authorized to be used.
What is: A certified and current Medical Service Inspection Stamp or Sticker is visible on the equipment. This stamp or sticker will be issued from the Bio-medical Services department.
400
How often must Medication Reconciliation be completed?
What is: Facility Policy MCM 119-057 states: "at the end of each episode of care"
400
What are the guidelines for performing hand hygiene when caring for patients?
What is: Hand hygiene is the most effective strategy for preventing the spread of infections in any healthcare setting. In addition to proper use of PPE (for example, gloves), hand hygiene helps prevent the spread of Ebola virus. Hand hygiene should be performed: •Before putting on gloves and PPE •Before any clean or sterile procedures are performed on a patient •After any exposure risk or actual exposure to a patient’s blood and body fluids •After touching (even potentially) contaminated surfaces/items/equipment in the patient’s surroundings •After removing PPE •After disposing of PPE Hand hygiene may be performed with alcohol-based hand sanitizer, soap and water, or, in settings where neither is locally available, a mild (0.05%) chlorine solution. If hands are visibly soiled, use soap and water, not alcohol-based hand sanitizer.
400
How would you direct a patient or family member if they would like to contact The Joint Commission?
What is: Refer to the flyer posted on bulletin boards throughout the facilities in various locations .
400
What protocol would you follow if you suspect abuse or neglect of a patient receiving care at the JMWVAMC?
What is: Refer to social worker (with warm handoff) to assist in the assessment treatment, referral, reporting and documentation of the suspected abuse. Follow details of policy (MCM 011-031)
500
Where can you find the Emergency Preparedness Plan for JMWVAMC?
What is: The front page of the JMWVAMC SharePoint "big red icon" that says "Click here for Emergency Procedures"
500
Does JMWVAMC offer Maternity Care to qualified Veterans?
What is: Yes, Arranged by the Women Veterans Program Manager - Jeanne Cone - (541) 963-0627 Ext. 4028 Refer to policy: (MCM 011-14)
500
What PPE should be worn by healthcare workers in general healthcare settings?
What is: PPE alone is not sufficient to prevent the spread of infection. PPE use needs to go hand-in-hand with other infection control measures, including screening and isolating PUIs, hand washing, injection safety, and environmental cleaning and waste management. Elements of PPE include: •Impermeable (waterproof) gown •Gloves •Head cover •Face mask •Face shield (goggles can be used if face shield is not available) •Boots
500
What is the role of the staff in the survey/during a tracer?
What is: As surveyors move around the hospital, they will ask to speak with the staff members who have been involved in the tracer patient’s care, treatment and services. Assume they will want to talk with you, so have confidence in yourself–you provide awesome care, so let them see it! Remember that you are prepared to answer their questions.
500
How do you report an adverse event or close call in the clinical environment?
What is: Through the Electronic Patient Event Report (ePER) weblink: Located on the JMWVAMC SharePoint Homepage. Under Quick Reference Links> Open Walla Walla https://vaww.per.r01.med.va.gov/