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Standards of Care
Evidence of Performance
SAFETY
ABBREVIATIONS
RANDOM
100
Each department has this. it describes how departmental scopes complement/interact with other departments. It also sates the facility's specific goals and organizational plan of care.
What is Scope of Service?
100
Our Patient Safety Officer.
Who is Janelle Schroeder?
100
It's the easiest way to prevent and control infection.
What is hand washing?
100
It's what PASS stands for in a fiery situation.
What is What is Pull, Aim, Squeeze, Sweep?
100
The Corporate Compliance Office.
Who is Paul Hofmeister?
200
Name 3 of the 7 National Patient Safety Goals
What are: - Identify patients correctly: It takes (2) patient identifiers. - Improve staff communication: Three-way repeat back, SBAR and Critical Results. - Use medicine safety: Five Rights, Look Alike-sound Alike Drugs, and Medication Reconciliation. - Use alarms safety: Alarm Fatigue. - Prevent infection: Hand Hygiene, Infection Prevention bundles, and Antibiotic Stewardship. - Identify patient safety risks: Suicide Assessment - Prevent mistakes in surgery: Site Marking, Universal Protocol-Time Out, and Procedure Verification.
200
We monitor this with a phone survey administered by Health Streams.
What is Patient Satisfaction?
200
Immediate removal of the offender from a situation.
What is the VERY FIRST THING you do if you witness or suspect abuse or neglect?
200
It's what RACE stands for in a fiery situation.
What is Rescue, Alarm, Contain, Evacuate?
200
Quality, Efficiency, and THIS.
What is GROWTH, the third part of Mr. Mentgen's mantra.
300
Seclusion is only utilized in this unit.
What is Behavioral Health Unit?
300
This Policy discusses Utilization of Restraints/Seclusion.
What is Policy 500.5.09?
300
It's what AIDET stands for when providing excellent service.
What is Acknowledge, Introduce, Duration, Explanation, Thank You?
300
SBAR
What is Situation, Background, Assessment, Recommendation?
300
The online program that is filled out when a patient or visitor falls.
What is Midas?
400
It is okay to say this if you don't know the answer when a surveyor questions you.
What is "I know where to look that up"?
400
A family member may call this phone number to visit with a member of the Multidisciplinary Bioethics Committee.
What is 635-5000.
400
If we can't keep THEM safe, nothing else matters!
What are patients?
400
ARCC
What is ASK a question, make a REQUEST, raise a CONCERN, and use CHAIN OF COMMAND
400
We ask this - always - "What is in the best interest of the patient?"
What is our Value Statement?
500
Name 4 of the 6 Patient Focused Functions from TJC Standards:
What are: - Ethics, Rights and Responsibilities - Provision of Care - Medication Management - Home Care and Hospice - National Patient Safety Goals - Infection Prevention
500
Number of Days without a Serious Safety Event.
What is 450?
500
Improving every day, working together, and THIS are the three staff safety behaviors we should all commit to.
What is putting the patient first - every time.
500
Examples of PPE.
What are goggles, face shields, gowns, gloves, and the like?
500
This is who we contact for Language Services.
Who is Martin Vargas.