Jolera history
Name 3 of Jolera’s 6 core values.
Integrity, teamwork, accountability, teamwork, community, customer first and innovation
How many Tiers of Service Desk roles are there at Jolera?
3
Where are our 2 HQ Offices located?
Porto, Toronto
How many Executives are there at Jolera?
6 (Alex, Sagar, Manish, Chris, joe, Jose)
What is the name of our older Human resources platform?
Freshteam
What year was Jolera founded?
2001
Name 3 of our core products
Consult IT, Monitor IT, Manage IT, Support IT, Secure IT, Store IT, Virtualize IT
Name 4 countries that we have employees working in
Canada, Portugal, India, Sri Lanka, Poland, Australia, Malaysia, Italy, Uruguay, Saudi Arabia
What is the name of the recognition Award given at Town Hall?
Advantage blue award
What is the name of Jolera's ticketing platform?
Connectwise
Who is the founding member of Jolera?
Joseph(Joe)
Name one of our products getting refreshed in 2024 – (Hint: mentioned at townhall)
Secure IT XDR , Secure IT User Defense, Store IT ,Support IT
Rounded to the nearest hundred, how many employees does Jolera have across the globe?
300
One of Jolera's client is GFL. What does it stand for?
Green for Life
What is the name of the new HR platform we are integrating soon?
Humi
What does HASP stand for?
Hybrid Aggregate Service Provider (HASP)
Name one of our Backup and Recovery solutions listed on our website
Store IT, Hybrid Back up, Enterprise Backup, Mail Archiving
What HQ has the most employees assigned to?
Toronto
Who is one of our largest revenue generating partners – (Hint: mentioned at townhall)
Telus
What Payroll application do we use?
Ceridian / Sage
Where did the name Jolera come from?
Joe's mother came up with it stringing together her children's names and sisters.
Jo – Joseph
Le – Leia
Ra - Rania
Name our Secure IT product that gained the most traction in 2023 (Hint: mentioned at townhall)
Secure IT XDR
What continent do we have the least amount of customers?
Antarctica :D
How many members do we have in the Culture Committee at Jolera (not including HR)?
12
Name one of our monitoring systems
Ncentral, NGAdmin, Control Center