Made to Stick
This was the acronm used to make ideas "sticky"
What is SUCCESs
Although often used, the "Open Door Policy" isn't the most effective way to lead because...
What is its passive. (it places the "owness" on the teammate and not the leader)
Complete this was a quote used by Musashi (the greatest Japanese Samurai), "You can only fight the way you..."
What is "Train"
These are the three parts that make up the "Whole Person"
What is IQ, EQ, and personality?
In the chapter "Connecting Goes Beyond Words", we talked about how people may remember 10% of that we say, but they will remember...
What is 100% of the way they feel?
This is what CI stands for in the miltary reference used in the book
What is Commanders Intent
This is the difference between Leaders and managers
What is "Managers manage process, leaders lead people"
Research out of UCLA suggest that 87% of your financial success is a result of you ability to do this
What is connect
This is a technique used to remove other people from their out of control emotions.
What is "Ask a logic based question"?
When communicating with others, 93% of it is attributed to this.
What is non-verbal's?
As discussed in the book, this was the way to capture attention from your audience.
What is "Break Cadence"
According to the Author of ECFC, "Leadership is (this), nothing more-nothing less"
What is Influence?
Doing this was shared to be the cause of the "Death of a speaker"
What is Sameness
When overtaken with emotion, this single action helps us
What is "Deep Breathing"? (This injects oxygen and blood flow back to the brain)
This is the single most valuable area to observe your audience when communicating and is known as the "Gateway to the soul"
What are eyes?
In the chapter on emotion, research shows what's more effective: using a specific reference or speak more in general terms
What is using very specific examples: a person or situation
"Leading from the back of the room" promotes this for all team members.
What is Empowerment?
This was the definition of the word "Payoffs"
What is a shift in emotion/energy?
This is the part of the brain where we process emotion
What is the lymbic system?
In the chapter about keeping things simple, words used at this grade level has been show to be the most effective.
What is the 4th grade?
This was sited as the biggest obstacle in making an idea stick
What is the "Curse of Knowledge"
This is one of the five levels of leadership we discussed in class
What is Position, permission, production, people development, pinnacle?
Doing this is considered the greatest thing to captivate the audiences attention
What is telling stories?
This was a catch phrase used when dealing with a critical conversation. Fill in the blanks: _____ before being _______.
What are "Understand" and "Understood"
When determining the level of effectiveness in communicating, this person ultimately makes this designation
What is the person listening?