General JSA
Our 3 OKR Pillars
Merchant Success
Community
Enhancing the Craft
The JSA Program was initially started in response to this world event
The Covid-19 Pandemic
This is the channel that JSAs can post in, for help from the mentors.
#support-junior-sa
WILD CARD
True or False: the traditional second anniversary gift is cotton
True
What is Alana's most commonly used phrase?
“wait whaaaaat”
Total teams currently active in the JSA Program
18 including mentors
How many teams did the JSA program start with?
How many templates are there for JSAs to use when posting in the Support channel?
3:
- the basic question template
- escalation request template
- compromised account template
Name 3 additional initiatives currently active to help level up JSA skills
Any 3 of the following:
- Intensive Coaching Program
- Live Coaching
- The Business Experience
- Level Ups
- Live Channel Mentoring
What is Alana's favourite NFL team? (despite their performance)
Jacksonville Jaguars
How many mentors are currently working in the program?
25
How many JSAs were hired in the first cohort?
65
WILD CARD
This classic idiom refers to a pair of people who are alike
2 peas in a pod
Where is the second most common destination for graduating JSAs?
Plus Support
What are 3 of Alana's favourite things?
Cheetah-print clothing
Cats
F1 Racing
WILD CARD
How do you say "two" in Latin?
Duo
How many mentors were initially hired for the JSA Program?
What is the most commonly tagged topic that JSAs reach out for help with?
Risk
How many different areas of Shopify have JSAs funneled into, after graduating the program?
39
True or False: Not only is Alana a trained professional dancer, she also dabbles in professional Tik Tok dances as well
True - there is video evidence!
There are currently 14 people in the JSA program who have been part of JSA since its inception. Can you name 6 of them?
Alana
Andi
Andrew
Charlie
Jason
Jill
Matt
Miguel
Rachel
Ronnie
Skyler
Sofie
Will
Zack
How many JSAs has the program hired overall?
740
How many slack threads have been handled in the Support Channel, in total, since the beginning of the program?
How many JSAs have graduated from the program to date?
What is Alana's favourite flower?
We don’t know the answer but there’s a story here!