Dosage Forms & Administration
Ethics & Professionalism
Professional Skills & Communication
Medication Safety & Error Prevention
Controlled Substances
100

This type of dosage form dissolves under the tongue for quick absorption.

What is sublingual?

100

These two principles guide pharmacy technicians to act responsibly and in the patient's best interest.

What are ethics and morals?

100

This form of communication includes gestures, posture, and facial expressions.

What is nonverbal communication?

100

These common drug name issues can lead to medication errors and use Tall Man lettering to differentiate them.

What are look-alike, sound-alike (LASA) medications?

100

This federal act categorizes drugs into five schedules based on potential for abuse.

What is the Controlled Substance Act?

200

These types of topical preparations include creams, ointments, and gels.

What are topical dosage forms?

200

This term refers to protecting patient information in accordance with HIPAA.

What is confidentiality?

200

This skill involves managing personal emotions while understanding others' emotions.

What is emotional intelligence?

200

This reporting system, run by the FDA, allows health professionals to document adverse medication effects.

What is MedWatch?

200

This DEA form is required when a pharmacy reports theft of controlled substances.

What is DEA Form 106?

300

This process is necessary for preparing oral suspensions from powders.

What is reconstituting?

300

This type of training program helps pharmacy staff manage work-related stress.

What is an Employee Assistance Program (EAP)?

300

This is the ability to control feelings, overcome weaknesses, and pursue right actions.

What is self-discipline?

300

This type of event in healthcare requires immediate intervention due to potential patient harm.

What is a sentinel event?

300

In a DEA number, this portion must match the prescriber’s last name’s first letter.

What is the second letter of the DEA number?

400

These oral solid dosage forms can come in immediate-release or controlled-release versions.

What are tablets?

400

This communication method is essential when dealing with patients from diverse populations.

What is culturally competent communication?

400

This barrier often hinders communication due to personal beliefs and values.

What is a personal barrier?

400

This medication packaging type is exempt from child-resistant closures.

What is a unit-of-use package?

400

This term describes illegally transferring prescription medications.

What is drug diversion?

500

This preparation type requires sterile conditions and follows USP <797> guidelines.

What is parenteral (injectable) medication?

500

This act ensures the safety and health of pharmacy work environments in the U.S.

What is OSHA?

500

This type of power is based on knowledge or skill, often making someone indispensable.

What is expertise power?

500

This tool categorizes errors from minor to severe, including potential errors that were caught before reaching the patient.

What is the NCC MERP error category system?

500

This type of prescription requires DEA Form 222 for ordering and transferring.

What is a Schedule II controlled substance?