Written and Unwritten Rules in the Workplace
This type of rule is usually found in an employee handbook and includes things like dress code and break times.
A written rule.
What is a polite way to start a conversation with your supervisor in the morning?
“Good morning” or a friendly greeting.
What should you wear to a job interview to make a good first impression?
Clean, professional clothing or appropriate interview attire?
What are five reasons we use them?
Frustrated, stressed, angry, overwhelmed, anxious
How do you describe something you are naturally good at and enjoy doing at work?
A strength or skill.
This type of rule is not written down but includes things like saying “good morning” or not interrupting others.
Unwritten rule.
What should you do if you don’t understand what you're asked to do?
Ask for clarification or ask questions?
What should you bring with you to a job interview to show your work history?
A resume.
What are coping skills?
The methods a person uses to deal with stressful situations.
This is how you feel when you complete a task and do your best.
Proud or accomplished.
This is what you should do if you’re going to be late or absent from work.
Call or notify your supervisor.
What should you do if you feel upset while at work?
Take a break and talk to a supervisor or job coach?
What time should you arrive for work or an interview?
10 to 15 minutes early.
How do coping skills help?
They help face situations, take action, be flexible and persistent in solving problems.
This is the type of work environment where you feel most comfortable and focused.
A quiet space, a team setting, or a structured routine.
Even though it’s not written down, this is something you should do when someone is talking to show respect.
Actively listen without interrupting and make eye contact.
What is the body language that shows you are listening to someone?
Making eye contact and nodding?
What should you do the night before a workday to be ready in the morning?
Prepare your clothes, set an alarm, or pack your lunch.
What are the five coping skills?
Deep breathing, talking to someone, going for a walk, listening to music, counting.
This is something you can work on improving to become a better employee.
A challenge or area for growth.
This is a written rule that helps keep everyone safe in the workplace.
Follow safety procedures and wear protective equipment.
When is it okay to use your phone at work?
During breaks or with permission?
What is a good way to practice answering questions before a job interview.
Doing a mock interview or role-playing with a friend or job coach.
When do you use your coping skills?
When you feel like you need to.
This is a way you can show responsibility and reliability at work.
By being on time, following directions, or completing tasks.