Precision AQ
Who leads all the agencies?
Isabella Sergio
What customer facing resources can be shared pre-approval?
Disease state awareness resources
PIE resources
What is an appropriate way to address a client in an email?
Hi
Hello
start with their name
Not HEY :)
Who is our biggest client across Market Access?
Merck
What are key product launch milestones and pieces of information we need to have in order to execute a successful launch?
1. When is the PDUFA date?
2. When is launch readiness?
3. When can we get the draft label?
4. What day (0-5, etc) are our pieces needed for?
5. What are the dependencies across pieces and cross agencies?
6. Are there cross functional launch calls we need to be a part of?
What are some client pet peeves we can avoid?
missing deadlines - dont overpromise on calls
going over budget - must inform them in advance
misinformation - if you dont know, say you'll get back to them
wasting their time - if you dont have the right people on a call, reschedule
making silly mistakes - be extra detail oriented
What do we call all the different Precision AQ groups/teams we have?
Practice Areas
What are the main sections included in a Value Proposition?
Disease Landscape/Unmet needs
Clinical value overview (MOA, clinical trials/efficacy, safety, dosing, admin)
Economic value overview
What are basics of good client management?
Be proactive, not reactive
Respond quickly to emails, texts and calls
Think like a strategic partner, not a vendor (offer ideas, offer to help solve their problems)
Build relationships - get to know them as people
Follow through - reliability builds trust
Dont make it about the money
Seek feedback
Be honest
Name our Precision AQ principles
Client Service
Purpose
Accountability
Mutual Respect
Collaboration
What are the top two highest spend disease categories?
Diabetes ($412 billion annually)
Cardiovascular Disease ($407 billion annually)
What should you do if you make a mistake that impacts the client?
Go to your manager immediately, dont hide it :) we'll solve it together!
What are the Product Solutions we offer?
OncoGenius
AccessGenius
EHR Solutions
Data Solutions
Omnichannel Solutions
What are the different types of payers in the US?
1. Public Payers (Medicare & Medicaid)
2. Private/Commercial Payers
3. PBM
4. IDNs
5. Gov't sponsored specialty payers (VA & DoD)
Who are the top three biggest clients we have across the team for Market Access?
1. Sanofi
2. Servier
3. Novartis