NOA
The C-IV page where you can discontinue a program is called "____Action Detail" page.
What is Negative Action Detail Page.
The incorrect NOA was issued to a CFHH at discontinuance action, ES selected "Verbal Withdrawal" instead of "Requested Disc- Verbal" causing a denial NOA to issue for an ongoing case.
The Broad-based Categorical Eligibility (BBCE) is known in California as
What is Modified Categorical Eligibility (MCE)
The incorrect MCE/BBCE blurb was documented at a case discontinuance.
The MCE/BBCE documentation was not completed at the RC processing to confer the CFHH
Acronym for Reasonably Anticipated Income
What is RAI
Reasonably Anticipated Income- reported and verified at intake interview was not used at granting.
The page where you enter rent amount
What is the Expense-Expense Detail Page.
The reported rental obligation of $176 was not used at SAR 7 processing.
The Living _______ page.
What is the Living Arrangements page
3 cases-CFHH and Living Arrangement page not updated to Homeless
The C-IV page where you update address/phone #, IVR and Text consent
What is the Contact Page
Address change reported at interview but the contact page was not updated. The approval and IRT NOA’s were issued to customer’s previously reported mailing address at granting.
The CF work registrant was erroneously given the exemption “Physically or mentally incapacitated" based on SDI received in the application mo. There was no other VOF to support exemption to continue for the upcoming months. As a result, the customer was not given the"______" flyer.
What is CalJOBS flyer
The CF work registrant was erroneously given the exemption “Physically or mentally incapacitated" based on SDI received in the application mo. No other VOF to support exemption to continue for the upcoming months. As a result, the customer was not given the Cal Jobs flyer.
What does VUR stand for?
What is Verified Upon Receipt
Income updated as VUR was NOT captured correctly. The check amount was incorrectly, ES entered $513 VOF reflects $427. EDBC was not ran in SAR mode causing mid period income to be excluded.
What does the acronym "JE" stand for?
What is Journal Entry
No journal entry completed at discontinuance action.
Change r _ as _ n
What is Change Reason
3 cases-Change Reason did not match the case action taken
Smile!!!!
Thank You for participating!
What is this word "dis_ _ _p _ _ _ _"
What is discrepancy
Incorrect SSI/SSP used in budget at SAR 7 processing. ES used $686.24 as reported on SAR 7 no verification provided; MEDS reflected $693.58. Discrepancy not clarified at SAR 7 processing. This was new income being reported for CFHH.
Ensure JE is clearly documented: IVR, TEXT, MC200
2 cases-IVR consent provided by C-IV not updated
4 cases-Text not offered to the customer
2 cases- MC200 not provided to applicable persons.
Customer cannot access EBT benefits, this is because their EBT is "_ _ _mant"
What is dormant
Case access was not activated at SAR 7 processing for customer to access SUA payment
The V_ _ ificati _ _ list page.
What is Verification List
2 cases-Verification List was left in pending status
Make sure: Name matches SSC, CO271 reviewed/updated, Contact Page updated, employment page updated
1-case-Case Name did not match SSC
2 cases-CO 271 outdated
2 cases-Contact info not updated
1 case-Employment page not updated