CHAS
To best serve our diverse patient population, CHAS’s Call Center has speakers in these three non-English languages.
What are Spanish, Russian, and Marshallese
He is the current CHAS CEO
Who is Aaron Wilson
This extension is used to transfer a parent calling to scheduler a child for a Hospital Follow Up Appointment.
What is 40298
This letter is not used in any state name?
What is the letter Q
This major river is both the fourth largest river in the US and a natural border between the states of Oregon and Washington
What is the Columbia River?
This was the first feature-length animated movie released?
Snow White and the Seven Dwarfs
This state fruit of Idaho has a short growing season and is a staple in many Pacific Northwest summer desserts. And makes one heck of a syrup
What is the huckleberry
This benefit allows CHAS employees and their family members to confidentially access emotional, financial, legal, and personal services.
What is the EAP/Employee Assistance Program?
This is the T in the acronym RELATE
what is timely
This is the new site where you can find, job aids, provider scope, phone number and extensions, guidelines and many many more processes and policies
What is the Resource Hub
This was the first soft drink to be taken into space?
What is Coca Cola
What are three consecutive strikes in bowling called?
What is a turkey
This day marks the first day of summer, and the longest day of the year.
What is the Summer Solstice
This popular South Hill destination was once home to a zoo and a trolly line, and remains a great place for walks and picnics.
What is Manito Park
What is 6%.
This form is needed to be submitted on hornbill to request to work from home.
What is a Flexible Work Arrangement
At what age can a minor consent to receiving behavioral health services
What is 13+ in Washington and 14+ in Idaho
This marine mammal is known to be the largest land carnivore on Earth
What is the polar bear
Amazon was originally used to buy what product
What is books
This refreshing summer cocktail is a combination of vodka, ginger beer, and lime, and is traditionally served in a copper cup.
What is a Moscow Mule
The sequel to this beloved Pixar film almost didn't make it to the silver screen because of an accidental command that caused 90% of the movie to be deleted. Talk about a snake in your boot! Thankfully, a technical director had an external backup.
What is Toy Story 2
This CHAS facility serves the needs of patients seeking more specialized behavioral health care, with a location in North Spokane and now one in Lewiston
What is the CHAS Behavioral Health Center or CBHC?
These are the Primary Clinics open on Saturday
What are
Denny Murphy
Maple
Market
Valley
This is the expiration date on the release, is that field is left blank.
What is 90 days from the date of signature
This tree is where acorns come from?
What are oak trees
This car was used in the all 3 of the Back to the Future movies
What is a DeLorean
This popular summer destination, located in North Idaho, translates to “heart of the awl” in reference to the sharp trading skills exhibited by native tribal members in their dealings with visitors.
What is Coeur d’ Alene
This athlete has won the most Olympic medals
Michael Phelps (with 28 medals)
This is the maximum time a call can wait in a queue before it begins to affect our service level.
What is 18 seconds?
This extension number should be called for a Provider to Provider call for a Cheney provider?
What is 54167
Name the 5 main items that are on the Today in Patient Experience email that comes out everyday.
OB on call
Supervisor Schedule
Call Center Data
Records Days out and Data
Referrals Days out and Data
This is the only continent without an active volcano?
What is Australia
Finish the lyric to this song;
Shot through the heart and your to blame, ____________.
What is you give love a bad name
This popular summer treat, made with graham crackers, chocolate, and marshmallows, commonly has folks asking for seconds
What is a s’more
This is the number of elements are in the periodic table?
What is 118
This CHAS rating system stands for Feedback Is Seriously Happening, and allows management to gather data on patient service in the call center
What is a FISH log?
This manual contains important employee, patient, and visitor safety information?
The Chas Health Safety Manual.
This form needs to be completed if a patient is disputing what is documented in their medical records
What is a chart amendment form
Even though it doesn't ever expire, this can still undergo natural changes AND is still be safe to eat
What is honey
This is the name of the possessed hotel in The Shining- BONUS Points- this is the real name of it
what is The Overlook Hotel
What is the timeberline lodge
Named for a famous Spokane native, this downtown venue is a great place to catch a summer concert.
What is the Bing/Bing Crosby Theater
This was the name of the high school in “Grease”
Rydell High