Arguably someone consider this the best part of waking up.
What is Folders in Your Cup?
This phrase comes from naval language, meaning every sailor (or "hand") must report to the deck for urgent duty. It's now used to mean everyone’s help is needed.
What is All Hands on Deck?
This actor played Jack in Titanic and won his first Oscar for The Revenant.
Who is Leonardo DiCaprio?
This cheerful disposition isn’t seen, but heard, and shows in your voice when you're being polite and upbeat.
What is a Smile in your voice?
This animal is the official mascot of “Just Five More Minutes” snoozing at your desk.
What is a sloth?
A period of time required after working a conscucutive shift of 3 hours up to 3 hours and 59 minutes.
What is 10 minute break?
This sacred digital scroll delivers live company-wide updates and is strictly not for chatting. Treat it like a silent movie theater.
What is the “Updates Only *No Responses*” chat?
This singer is known for hits like “Shake It Off” and “Anti-Hero” and re-recording her albums as “Taylor’s Versions.”
Who is Taylor Swift?
If a caller says they’re having trouble logging in, you should express this key emotion before offering help.
What is empathy?
The mysterious lone survivor of every laundry load, forever lost and waiting for a reunion.
What is a missing sock?
The longest-running slogan in McDonald's history, debuted in 2003 and is still used today.
What is "I'm Loving it!"?
The phrase that means “working together to achieve more than one can alone.”
What is Synergy?
This actor is known for playing the Genie in Disney’s live-action Aladdin and starred in Men in Black and The Pursuit of Happyness.
Who is Will Smith?
When a caller gives you information, you show you’re paying attention with these short supportive phrases like “Ah, I see” or “Right.”
What are verbal nods?
The official dress code for “business casual” when no one’s looking but the camera.
What is Camera Ready aka “Zoom from the waist up”?
Before the 19th Century, the midday meal was often referred to as "dinner" in English-speaking countries. Additionally, research indicates that skipping this can negatively impact cognitive function and productivity.
What is Lunch?
The real MVP of any project, when folks help each other without keeping score.
What is collaboration?
He performed in NSYNC before launching a solo career with songs like “Cry Me a River.”
Who is Justin Timberlake?
This professional technique keeps long silences away, especially when placing someone on hold or waiting for a form to load.
What is call control (or avoiding dead air)?
The secret weapon that fuels your “pretending to pay attention” skills during back-to-back calls.
What is Caffeine?
A popular breakfast and snack food, has a history rooted in health and innovation. It was initially developed as "granula" in the late 19th century by Dr. James Caleb Jackson. Later, John Harvey Kellogg created a similar product, initially calling it "granula" as well, but changed the name after a lawsuit from Jackson.
What is Granola?
Meetings vanish. Learning time disappear. The queue grows wild. It’s time to unite and conquer.
What is All Hands on Deck or (AHOD)?
She started her career with AnywhereWorks as a temporary employee, worked her way to the top and is now the CEO.
Who is Natalie Ruiz?
This phrase shows you’re owning the situation, not passing the buck — and it’s something you should always offer to take.
What is a message?
This sea creature has three hearts, but one takes a break whenever it swims to conserve energy.
What is an Octopus?