ODC
How much is an Overdraft Fee?
What is $35.00
How long before a ODP SRW request is completed?
What is 2-3 Business Days
What is the cap for NSF fees?
What is nada
How long a merchant dispute may take per REG E?
What is 90 days?
What is the daily spending limit for Frost debit cards?
What is $4,500
Tab to find ODC amount?
What is NSF/Overdraft
What does ODP cost?
What is nada
What system do we use to log an NSF?
What is Lotus
What system do we use to log a dispute?
What is Lotus?
What are the 3 TI statuses in ACI?
What is Active, Not Active, Closed Hot
Max personal ODC amount?
What is $1,250.00
What is the increment amount that will be transferred from a PLC set up for ODP?
What is $50.00
Do not log NSF transactions for the following?
What is Friends or relatives, Accounts is Repayment, Accounts with holds, freeze, levys
What system do we check before logging an EFT?
What is Falcon (case sheet)
Along with Lexus Nexis or OOP what is also included in verification while doing Advanced debit card maintenance?
What is the Phone number on file?
Accounts less than 90 days old ODC amount?
What is the SRW for setting up ODP?
What is OD:ODP Status
For Employee NSF's who do we refer to?
If the transactions are unauthorized what step must we take following logging the dispute?
What is we must cancel the card?
Tab in ACI that tells us if the card has web access or not?
What is additional data.
How many days may an account be overdrawn before it is charged off?
What is 60.
Account Balance: $2.15
Charge for $72.89
How much funds will be pulled from ODP?
What part of your eye scan we must pay attention to before logging an NSF?
What is Officer
What type of dispute requires extra paperwork to be signed?
What is a ACH dispute.
What error is most commonly related to a D-129 decline code?
What is incorrect CVV