Putting People First
You’re planning an activity. What’s one way you can include the person’s preferences?
What is asking them what they enjoy?
You knock and wait before entering someone’s room. What value are you showing?
What is respect for their dignity and privacy?
A person you support seems upset but hasn’t said why. What’s your role?
What is check in and offer emotional support?
You’re unsure how to handle a situation. What’s a responsible next step?
What is ask a supervisor or seek support?
You witness something that may be abuse or neglect. What must you do?
What is report it immediately?
Someone wants to try something new, but there’s some risk involved. What should you do?
What is support them safely while honoring choice?
Someone chooses not to join an activity. What’s your response?
What is respect their decision and offer support?
You notice someone has a bruise and seems nervous. What should you do?
What is report your concern right away?
A coworker vents to you using unprofessional language. What should you do?
What is maintain professionalism and address it calmly?
Who do you call to report a serious incident?
What is the Justice Center (1-855-373-2122)?
A person you support expresses a goal that seems hard to achieve. How do you respond?
What is support them and believe in their potential?
A person dresses in a way that reflects their identity. How do you support them?
What is respect their individuality and choices?
What’s one way to promote someone’s emotional safety?
What is listen without judgment?
What does it mean to model professional behavior?
What is lead by example in actions and language?
What’s a mandated reporter?
What is someone legally required to report abuse or neglect?
What does it mean to take a person-centered approach?
What is putting the person’s needs and goals first?
You overhear a coworker talking down to someone. What should you do?
What is speak up or report it to a supervisor?
A person asks you to keep their health information private. Why is this important?
What is to protect their confidentiality?
You’re asked to help with a task outside your skill set. What’s the best response?
What is be honest and ask for guidance or training?
A person tells you something personal. When can you share it?
What is only when required by law or to protect them?
A person wants to try a different routine. What’s your role?
What is help them make it happen safely and respectfully?
Why is it important to support someone’s cultural or religious practices?
What is to promote inclusion and respect for diversity?
You notice another staff member rough-handling a participant. What’s your responsibility?
What is report it immediately to the Justice Center?
Why is ongoing learning important in this work?
What is to stay informed and provide better support?
What’s the right time to report a concern about abuse or neglect?
What is right away—no delays?