Spell Department
D E P A R T M E N T
What does “CEO” stand for
Chief Executive Officer
What is the primary function of the “Forward” option in an email client
To send a received message to a new recipient
What should you say if you dial the wrong number
I’m sorry, I think I’ve dialed the wrong number. Please excuse the inconvenience. Goodbye.
A list of topics to be discussed during a meeting
Agenda
In what department is the series fabrication taking place
Production
Who is responsible for managing the money in a company
Chief Financial Officer
Which of the following best describes an “Attachment”
A separate file sent along with the email
How can you ask someone politely to repeat something you didn’t understand
I’m sorry, I didn’t catch that. Could you say it again
A written record of the key points and decisions made during a meeting
What department is in charge of hiring and letting go staff
Human Ressources (HR)
Who is usually the boss of a department, like marketing or sales
Head of Sales / Marketing
Joker just dance
JOKER 300$
How do you introduce yourself when making a formal business call
Hello, this is [Your Name] from [Company Name]. I’m calling about…
The person who leads the meeting and ensures it runs smoothly and stays on track
Host
JOKER sagt einfach Department
DEPARTMENT 400$
What is the English job title for someone who helps the boss and organizes meetings
personal assistant
What is typically stored in the “Drafts” folder
Emails that have been composed but not yet sent
What do you say when the person you’re calling is not available and you want to leave a message
Could you please let [Name] know I called and ask them to call me back?
Can I leave a message, please
Someone who participates in a meeting to share ideas or make decisions
Attendee
Name 5 different Departments in 10 seconds
HR, Warehouse, Purchasing, Testing, Production, Sales
What is the difference between a “manager” and a “director” in a company
a director has a higher position and more responsibility than a manager
In a corporate email system, what does "Incoming Mail” usually pass through before appearing in the inbox
Spam filter and mail server rules
Describe how to handle a situation where a customer is angry or upset on the phone.
I understand your frustration, and I’m very sorry for the inconvenience. Let me look into this immediately and see how we can resolve the issue
Joker
Joker $500