What does KAM stand for?
Key Account Manager
Who are the KAMs for the Burger King account team?
Cheryl & Monica
What is the min weight for a p/u order?
5000lbs
What CSR covers the West Coast orders?
Eric Ortega
Does Leahy-IFP ship finished goods POs on the weekends?
Nope!
What does CSR stand for?
Customer Service Representative
What is the purpose of an account plan?
Overall business plan for our customers
What is the min weight for a delivered order?
10,000lbs
What CSR covers the Midwest & South Central orders?
Samantha Lettenberger
How long before an order ships does it picked?https://www.youtube.com/watch?v=73tGe3JE5IU
1-2 business days
What does BOM stand for?
Bill of Materials
How many core SKUs do we run for Smoothie King?
Seven (7)
What is the only country besides the US and Canada that Leahy currently sells to?
South Korea
What CSR covers the Southeast and Northeast Regions?
Cheryl Koonce
If a damage claim is Customer pickup - is it USUALLY approved or denied by Leahy?
DENIED
What does GPO stand for?
Group Purchasing Organization
When did our relationship with Starbucks(SBUX) begin?
2002
What customer(s) do we invoice on Production instead of invoice on shipment?
Kerry, Monin, & Westrock
What KAM-Sales manages US Foods & Premeir?
Esther Neal
How much time does a customer have to make changes to an order before it affects the lead time?
48 Hours
What does SEAD stand for?
Streamlined Enterprise Application Designer
How did we get the Westrock-McDonalds Opportunity?
From a supplier: Symrise
What are our minimum lead times for pick-up orders and for delivered orders?
Pick-up: 10 business days.
Delivered: 14 business days.
Who are our Nation Account CSRs?
Cheryl, Eric & Sam
*this is kind of a trick question*
What is Leahy-IFP's D#?
D2284