KAM JAM
Account Plans
Orders
Coverage
Free For All
100

What does KAM stand for?

Key Account Manager

100

Who are the KAMs for the Burger King account team?

Cheryl & Monica 

100

What is the min weight for a p/u order?

5000lbs

100

What CSR covers the West Coast orders?

Eric Ortega

100

Does Leahy-IFP ship finished goods POs on the weekends?

Nope!

200

What does CSR stand for?

Customer Service Representative

200

What is the purpose of an account plan?

Overall business plan for our customers

200

What is the min weight for a delivered order?

10,000lbs

200

What CSR covers the Midwest & South Central orders?

Samantha Lettenberger

200

How long before an order ships does it picked?https://www.youtube.com/watch?v=73tGe3JE5IU

1-2 business days 

300

What does BOM stand for?

Bill of Materials

300

How many core SKUs do we run for Smoothie King?

Seven (7) 

300

What is the only country besides the US and Canada that Leahy currently sells to?

South Korea 

300

What CSR covers the Southeast and Northeast Regions?

Cheryl Koonce

300

If a damage claim is Customer pickup - is it USUALLY approved or denied by Leahy?

DENIED

400

What does GPO stand for?

Group Purchasing Organization 

400

When did our relationship with Starbucks(SBUX) begin?

2002

400

What customer(s) do we invoice on Production instead of invoice on shipment?

Kerry, Monin, & Westrock

400

What KAM-Sales manages US Foods & Premeir?

Esther Neal

400

How much time does a customer have to make changes to an order before it affects the lead time?

48 Hours 

500

What does SEAD stand for?

Streamlined Enterprise Application Designer

500

How did we get the Westrock-McDonalds Opportunity?

From a supplier: Symrise

500

What are our minimum lead times for pick-up orders and for delivered orders?

Pick-up: 10 business days. 

Delivered: 14 business days. 

500

Who are our Nation Account CSRs?

Cheryl, Eric & Sam 



*this is kind of a trick question* 

500

What is Leahy-IFP's D#?

D2284