Values
Refers to Continuous Improvement
What is Kaizen?
True or False: You need to change your roles in order to implement Kanban
What is False?
Each stage of the kanban system process has a dedicated column, making it easy to see where a holdup might be occurring
What is Manage Flow?
Refers to the total time it takes for a task to move from the initial request to its final completion
What is Lead Time
__________ loops are required for a coordinated delivery and for improving the delivery of your service
What is Feedback ?
______ with what you do now
What is Start?
Practice used to match demand of work to capacity
What is WIP Limit
Number of tasks or work items completed within a given time period
What is Throughput?
Describes predictability, smoothness, removing impediments in delivering business value
Encourage acts of ______ at every level
What is Leadership?
We can also think of process policies as checklists, which are used by the team to define how work can be pulled from one process lane to another
What is Make Process Policies Explicit
Measures the amount of time a task spends in the “in-progress” phase, from when work actually begins until it is completed
What is Cycle Time?
Refers to attending to external or internal people needs and expectations
What is Customer-focus?
Agree to pursue ____________ through evolutionary change
What is improvement?
A specific level of service applied to the treatment of a work item established through a defined set of policies.
What is Class of Service ?
It allows teams to visualize their effort and project progress
What is Cumulative Flow Diagram ?
The belief that sharing information openly improves the flow of business value
What is Transparency?
Encourage acts of leadership at all levels
What is Kanban Principle?
Is a point in the workflow where a work item is ready to be pulled into the system and flow through it
What is Commitment Point?
Software error or bug that goes unnoticed during the testing phase and is discovered by the end-users or customers after the software has been released
What is Escaped Defect?