Workplace Skills
Name something that helps you work well with others.
Teamwork
The paper that lists your skills and experience for a job is called:
Resume
Greeting a customer with a smile is:
Good service
You help a coworker who is struggling. This shows:
Teamwork
When you meet a boss or customer, you should do this first.
Say hello / greet politely
Showing up on time to work is called?
Punctuality
The letter you send with your resume to tell the employer about yourself is called:
Cover letter
A customer is upset and you stay calm. This skill is:
Patience or calmness
You are late to work many times. This is:
Not reliable
Wearing clean clothes and looking neat at work is called:
Professional appearance
Being polite and listening to others is an example of:
Good communication
A place to look for jobs online in Canada:
You should always do this when a customer asks for help:
Listen
Your boss asks you to do something new. You should:
Try your best
When a boss asks you to do a task, you should:
Listen / follow instructions
When you fix a problem at work, this is called:
Problem solving
True or False: Use the same resume for every job.
False
True or False: You can ignore a customer if you are busy.
False
A customer drops something. You should:
Help them pick it up
If you don’t know an answer at work, the best thing to do is:
Ask for help
If your boss gives you advice, the best thing to do is:
Listen and try to improve
Two ways to meet people who can help you get a job:
Networking and volunteering
A customer asks about a product you don’t know. You should:
Ask or find someone who knows
A coworker asks for help while you are busy. You should:
Help if you can or ask politely
Before going to a job interview, you should always:
Practice / prepare / be on time