FRAN
QUALIFICATIONS
REWARDS
OBJECTION HANDLING
Win Win
100

F

FREE

This account has no monthly maintenance fees and no minimum balance! 

100

The number of POS swipes a consumer needs to have post and settle within the cycle to qualify for Cash and Cash Back:


12

100

This is what happens when the Consumer does not qualify for rewards

The account is still free, they earn the base APY in Cash and Saver and they can try again next month!

100

I prefer a paper statement for my record keeping.

With our estatements, you'll be able to download a copy of the exact same statement that you would get in the mail, then you have the option to save a digital copy or print it for your records. We also keep those records, so if you ever need statements, you can just come see me!
100

This behavior results in interchange income to the credit union, which then can be used to help pay rewards.

Debit Card Swipes

200

R

REWARDS

This account rewards you with either high dividends or cash back on purchases.

200

Members need to do this once in a cycle on their computer or mobile app.

Online Banking Access

200

This is the reward for qualifying in Cash

The member earns 5.00% up to $15k and 2.00% over that

200

I don't want to use a debit card because I like my credit card rewards.

I love my credit card rewards also, but once I realized how much I could be earning in rewards, I decided to double dip! I still use and enjoy my credit card, but now I'm also earning awesome rewards on my checking account AND building my savings!

200

Members are 2.8x MORE likely to have a loan with Zia after doing this.

Switching into a Kasasa Rewards checking account!

300

A

ASK TO QUALIFY

To qualify we ask that you do a few simple things you may already be doing.

300

This Qualifier is in place to SAVE the Credit Union money. 

E-Statements

Did you know a paper statements cost about $2.15 and an e-statement cost about 15 cents!

300

This is the reward for qualifying in Cash Back

The consumer earns 3.00% on debit card purchases up to $200 for a max reward of $6.00

300

I don't want to use online banking because I've heard there's a lot of fraud out there.

I can definitely understand that, there is a lot of fraud out there. That's actually why I enjoy our online banking, I have access to my account in real time, so I can spot if anything fishing is going on. Also, our online banking has this login feature or this security feature, so that helps to protect you as well. 

300

This behavior makes accounts stickier because it's so hard to change.

ACH, Direct Deposit

400

N

NO PENALTY

No penalties for not qualifying! Your account is still free and you can try again next cycle

400

This qualifier ensures that we have stickier members.

ACH Credit, Debit, or Bill Pay

400

This is how much Zia has paid to members to date

Over 1.5 Million!!!

400

I don't want to have to move my direct deposit in order to earn rewards...

Great Answer: you don't have to! 

Bonus Points: Asking why they wouldn't want to move their direct deposit!

400

This is how members win with Kasasa

Free

Rewards

ATM Fee Refunds

500

Use FRAN to tell us about Kasasa Cash

Kasasa Cash is our better than free account that pays you for banking with us! You'll be rewarded with 5.00% APY up to $15k and 2.00% on balance above that as well as up to $25 in ATM fee refunds. In order to qualify for these rewards, we just ask you to do a couple things that you're probably already doing: use your debit card 12 times, have an ach like a direct deposit or bill come out, use online banking and estatements. If you don't meet one of these qualifiers, it's okay! There are no penalties and you will still get a base rate of 0.05% on your entire balance in the account, and you can try again the following month. 

500

Tunes does not have this qualifier

ACH Debit or Credit or Bill Pay

500

What is the Average Balance that makes Cash the Better Account?

$1,500

500

This is the first step in handling an objection

Ask why to determine the root cause of the objection.

500

This is how your local community wins with Kasasa.

They have a great account option locally, and all the rewards that they get are much more likely to be spent locally, which helps the local economy.