Trips
Payments
Delivery Partner
Activation & Docs
Background Check
100

A Diamond Driver pushes back on minimum fare

What is  Upfront Fares and Available Requests

100

Referred has not completed the requirements yet

What are Earner Referrals?

100

Another DP was 

assigned to this order

What is order already picked up by another deliver person?

100

The driver is asking about being named on the insurance policy.

What is- Document Requirements NORTHAM?

100

Status changed by: Invalid SSN Verification…

What is Background check SSN Verification?

200

Driver requests to block future pairing

What is Feedback about Rider?

200

Earner requested phone number update

What is Banking information?

200

This p2p_dedicated_incentives tag is in the earner's account

What is available promotions or not being offered?

200

The profile photo in pending for more than 3 days

What is Document Pending?

200

FailedForMajorViolations

What is Background Check: Adverse action?


300

Driver received notification on rating


What is Quality & Rating?

300

Uber Pro drivers earn this reward by reaching Diamond status

What is Uber Pro Cash Rewards?

300

We offer various incentives from time to time, and they often have an expiry date

What is Delivery Person Referrals?

300

Saved reply- Explain Escalate to inclusion

What is Document rejected?

300

Drive wants to dispute the triton report

What is BGC- Canada - British Columbia?

400

Cancellation has been flagged as fraudulent by risk.

What is a Cancellation Fee?


400

Error code 160

What is instant pay not received?

400

customer failed the alcohol delivery check

What is Alcohol Delivery - Orders and Tech Issues

400

The  Usc_compliance_fraud_appealed tag is on the account

What is Document Fraud?

400

SAVED REPLY Explain - License History Not Met

What is Background Check: Pending/In Review



500

48 hours for Trip to show on the Dashboard

What is Missing from Trip History?


500

Earner asks about 1099

What is taxes?

500

could not accept an order due to technical issues with their device

What is- Couldn't accept order due to tech issue


500

VA/MD State Inspection Certificate

What is Washington, DC Funnel 

500

$34 will be deducted from your future earnings

What is Background Check- Canda- British Columbia